Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

Sort by
December 04, 2018

Great ! No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about working More

by pattityler62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
December 03, 2018

The Best Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay. More

by DARTEEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
December 03, 2018

Usually takes 3 tries to get car fixed correctly Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is.... More

by nan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Jallick
Dec 05, 2018 -

Bill Kay Nissan responded

Thank you for your feedback on your recent service visit. We appreciate the opportunity to make your next visit with us a better one. If you have any questions at all or need further elevate the level of assistance please see our Service Director Rick Klaves. Feel free to call at (630)969-3200 Thank you

December 01, 2018

I was treated very well. I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away. More

by JIMANDJOANMCVADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 30, 2018

Great service I have been going to the Downers Grove location for 4 years. I always have great service and never had to wait long. Thank you Jerimy Witt for being g More

by LAURADAMATO0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 30, 2018

Bumper to bumper warranty ?? Thought I had one. This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and niss More

by Zeee220
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Anzalone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt, Rick Klaves
November 28, 2018

Service received I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this More

by JOHNX9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
November 24, 2018

Service engine light service engine light, have extended warranty. Overall service was unsatisfactory. Informed car ready after 3 days but when I arrive car would not star More

by Open
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 23, 2018

Super service They had me in and out super fast. They washed and dried my car. Jerimy was very nice explaining all work needed. Everyone I saw said hi More

by schluba2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 23, 2018

REVIEW Staff knowledgeable, friendly and polite. They respected my time and didn't make me wait. I have been coming to this location for 5 years and always More

by anitavanheeerden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Kim Golden
...
169
...