1,737 Reviews of Bill Kay Nissan - Service Center
Great ! No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about working No hidden times car ready when stated Cost what was originally quoted Honored expired coupon Friendly staff, answered all questions about workings of car not dealt with when purchased Thank you More
The Best Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay. Bill Kay service is great. The have always met my needs quickly and efficiently. Jeremy is a pleasure to work with. I would recommend Bill Kay. More
Usually takes 3 tries to get car fixed correctly Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is.... Takes a while to diagnosis my car as my car throws a lot of codes always ( a bunch which you have to ignore to figure out what the root cause is....) . Usually car is not totally fixed on first try. This time the first time I drove it after getting it home it through the Check Engine Soon light , so going back tomorrow to see what was not put back together correctly (yes in previous repairs there were always interior plastic covers not replaced ). More
I was treated very well. I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away. I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away. More
Great service I have been going to the Downers Grove location for 4 years. I always have great service and never had to wait long. Thank you Jerimy Witt for being g I have been going to the Downers Grove location for 4 years. I always have great service and never had to wait long. Thank you Jerimy Witt for being great at your job! More
Bumper to bumper warranty ?? Thought I had one. This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and niss This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and nissan security plus gold warranty if everything I see wrong with car and feel wrong with car with due cause,documentation and physical verification is not enough. They had my car for a week and I got a dipstick cap. Literally that's it. Still little confused on everything. More
Service received I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this dealer. More
Service engine light service engine light, have extended warranty. Overall service was unsatisfactory. Informed car ready after 3 days but when I arrive car would not star service engine light, have extended warranty. Overall service was unsatisfactory. Informed car ready after 3 days but when I arrive car would not start. Left car there and returned after 4 more days. The rep was not good explaining what had happened to my car, which mad me confused and frustrated. It could of been handled better More
Super service They had me in and out super fast. They washed and dried my car. Jerimy was very nice explaining all work needed. Everyone I saw said hi They had me in and out super fast. They washed and dried my car. Jerimy was very nice explaining all work needed. Everyone I saw said hi More
REVIEW Staff knowledgeable, friendly and polite. They respected my time and didn't make me wait. I have been coming to this location for 5 years and always Staff knowledgeable, friendly and polite. They respected my time and didn't make me wait. I have been coming to this location for 5 years and always received consistent good service. More