Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

Sort by
December 17, 2018

Long wait Usually takes 30 45 min for oil change last this time 1 30 ! Or at least 1 15 min one hour is already long don't you think More

by ROJITOP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
December 13, 2018

Not sure what this means Very clean place and curious people. Firs time owner of a used vehicle and very helpful answer ? Order parts for me. Car wash can use some help. Car More

by Ekplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
December 13, 2018

Don’t bug me foe reviews I have been servicing my Nissans. Here for the past 11 years. Because of my satisfaction with the service department, I have purchased three Murano an More

by MARTYARLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves, Jerimy Witt
December 13, 2018

Jerimy is awesome I’ll deal with Jerimy any day of the week. Nice, to the point, & always helpful. He’s great to work with from a customer perspective. More

by dnjrmint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Klaves, Jerimy Witt
December 12, 2018

Excellent service Bill kay always provides an excellent service. The service men are friendly and always gives proper recommendations needed for my car. The cost is als More

by nakumar734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Jerimy Witt, Fernando Hidalgo
December 12, 2018

Fix a problem with head lamps I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent th More

by JACKPITSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Jallick
December 10, 2018

Service The service person got me right in and told me exactly what I needed and took care of it in about 2 hours and I was out the door More

by Dlovell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
December 05, 2018

So simple Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. More

by Mczuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
December 05, 2018

Same day appt for frt/rear brakes Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready More

by AnnieOakley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
December 05, 2018

Recent Service Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates More

by GALL524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
...
168
...