1,737 Reviews of Bill Kay Nissan - Service Center
Long wait Usually takes 30 45 min for oil change last this time 1 30 ! Or at least 1 15 min one hour is already long don't you think Usually takes 30 45 min for oil change last this time 1 30 ! Or at least 1 15 min one hour is already long don't you think More
Not sure what this means Very clean place and curious people. Firs time owner of a used vehicle and very helpful answer ? Order parts for me. Car wash can use some help. Car Very clean place and curious people. Firs time owner of a used vehicle and very helpful answer ? Order parts for me. Car wash can use some help. Car had a lot of water spots on it. More
Don’t bug me foe reviews I have been servicing my Nissans. Here for the past 11 years. Because of my satisfaction with the service department, I have purchased three Murano an I have been servicing my Nissans. Here for the past 11 years. Because of my satisfaction with the service department, I have purchased three Murano and leased a Rogue in this time frame. ‘Muss said More
Jerimy is awesome I’ll deal with Jerimy any day of the week. Nice, to the point, & always helpful. He’s great to work with from a customer perspective. I’ll deal with Jerimy any day of the week. Nice, to the point, & always helpful. He’s great to work with from a customer perspective. More
Excellent service Bill kay always provides an excellent service. The service men are friendly and always gives proper recommendations needed for my car. The cost is als Bill kay always provides an excellent service. The service men are friendly and always gives proper recommendations needed for my car. The cost is also reasonable. More
Fix a problem with head lamps I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent th I had a 9 AM appt but they did not begin to work on my car until 10:15. I had to sit in the waiting room for over an hour for nothing. I resent that waste of my time. If you knew you would not be able to work on my car until 10 then why tell me I had a 9 AM appt. When they were finished with servicing my car it sat for over a half hour until I asked why. WASTE OF TIME. If you wanted me to leave the car for the day then tell me. I spent over four hours in your waiting room. Another personal matter... when I used the restroom there was NO toilet paper or towels and when I informed the service agent nothing happened until another sales person used the restroom and replace the materials. That is not good customer service. More
Service The service person got me right in and told me exactly what I needed and took care of it in about 2 hours and I was out the door The service person got me right in and told me exactly what I needed and took care of it in about 2 hours and I was out the door More
So simple Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. Got in, everything was ready to go and you got me out in no time. It couldn’t have been any easier. Perfect job and great experience. More
Same day appt for frt/rear brakes Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready Requested same day appt for frt/rear brakes - made early morning call for requested service, excellent responsiveness -dropped off before 11am - ready by 2:15pm- later pick up time if necessary. Jerimy always willing to answer my concerns & very easy & approachable to work with. More
Recent Service Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates Great job at the service center. Work was timely and quoted accurately. Very happy with the effort put forth and the flow of information and updates on my car. More