Bill Kay Nissan - Service Center

Good service Good waiting area, employees are very polite and friendly. Explain the work in detail on paper and made good suggestions to my future problems that I Good waiting area, employees are very polite and friendly. Explain the work in detail on paper and made good suggestions to my future problems that I need to do for my car. More

Our little Juke's 6 month check up! We were welcomed by the service staff & the Sales Staff. We felt appreciated by everyone. Our car even had a bath! It only needed an oil change. We we We were welcomed by the service staff & the Sales Staff. We felt appreciated by everyone. Our car even had a bath! It only needed an oil change. We were in and out within an hour and a half! More

Jeremy is Awesome As a woman, I trust Jeremy when it comes to recommendations for my car. He is thorough in his explanation, courteous in his delivery and always provid As a woman, I trust Jeremy when it comes to recommendations for my car. He is thorough in his explanation, courteous in his delivery and always provides options. It’s clear he values customer service more than trying to “upgrade” a sale. I highly recommend Jeremy for anyone looking for the TRUTH. More

Quick Service I was told my repairs would take two hours to complete and they completed my repairs in 1 hour; I was pleasantly surprised. Everyone was friendly. I was told my repairs would take two hours to complete and they completed my repairs in 1 hour; I was pleasantly surprised. Everyone was friendly. More

Excellent "Team" In All Phases When you find a great restaurant, you enjoy going back for the food, drinks, service, and attention. Bill Kay Nissan is that "great" dealership. The When you find a great restaurant, you enjoy going back for the food, drinks, service, and attention. Bill Kay Nissan is that "great" dealership. The service to detail and the personal attention given has won me over the past 5 years. I travel nearly 50 miles round trip from the Barrington area with numerous other Nissan dealerships a lot closer. I can't speak for those other dealerships, but in Bill Kay I found honest employees in all divisions of the dealership, whose integrity coupled with a fun, relaxed atmosphere, has been 2nd to none in all my years of dealing with new and used car dealers. I met a great class of people from GM Justin Delgado to his right hand man Tim Anzalone. Most importantly to me is the Service Center. I could always go to another "restaurant" but I know in Bill Kay Nissan I have the best of the best in Jeremy Witt ( Asst. Service Mgr. ) and his on time performance. His staff treats my vehicle as if it was their own. I leave with a "show room" looking car every time I have any service performed. I could go to a Jiffy Lube or other "fast food place" but in 5 years of going to Bill Kay Nissan, I feel much safer driving my vehicle knowing they look out for me. More

Great Service Friendly guy, good communication about service being done, quick completion, no problem it was explained to me that nothing extra was needed O Friendly guy, good communication about service being done, quick completion, no problem it was explained to me that nothing extra was needed One man worked with me from start to finish More

Scheduled Service Excellent service, fast and efficient. Will return. Recall was checked, car was washed and complete. Scheduling on line is as easy as it gets, Thank Y Excellent service, fast and efficient. Will return. Recall was checked, car was washed and complete. Scheduling on line is as easy as it gets, Thank You More

Awesome experience Everyone was very nice to deal with, friendly, professional and informative with questions and concerns. Had my vehicle ready when promised. Loaner v Everyone was very nice to deal with, friendly, professional and informative with questions and concerns. Had my vehicle ready when promised. Loaner vehicle was a plus. More

Replacement Part & Recall Timely service, clean loaner car provided and wuicj turnaround. Fernando was very helpful and thorough. He even helped get my dead car keys working pr Timely service, clean loaner car provided and wuicj turnaround. Fernando was very helpful and thorough. He even helped get my dead car keys working properly. More

recall for ESCL Fernando is a great service rep. He is friendly and get my car fixed quickly, and on time. This is a great experience with Nissan service. Thank you! Fernando is a great service rep. He is friendly and get my car fixed quickly, and on time. This is a great experience with Nissan service. Thank you! More