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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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January 26, 2019

Routine maintenance Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car More

by isusa94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was nice and friendly. , Jerimy Witt
January 24, 2019

It was a great service experience Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! More

by MIAMISYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
January 23, 2019

Great service as always Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. More

by BRIANBELLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
January 20, 2019

Excellent customer service and very informative Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he ma More

by TIFFMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in-service don't know the last name erased it sorry
January 18, 2019

Courteous staff but work was a bit pricey. Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Ub More

by UTILITY71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept, Rick Klaves, Jerimy Witt
January 16, 2019

Excellent service from Fernando Always enjoy taking my vehicle in for service at bill kay nissan. Fernando is a great service writer. He always helps me understand what's going on wi More

by 111PPANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
January 16, 2019

Recall Great job of following up on my recall and the speedy service Good customer service Initial recall was also quick and speedy Thank you all More

by Fliss, renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
January 16, 2019

Great service!! Easy way to get appointment with the Nissan web site and remainders before the appointment. When I get there they’re Prompt to take my car and keep in More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
January 14, 2019

Great service. Jeremy is great!!! Excellent service department. Jeremy is knowledgeable, accomadating. Totally honest. Work is always done well and on time. I am a loyal customer and i More

by JLESWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Augustine , Khalil Sulaiman, Jerimy Witt
January 11, 2019

Prompt full service From the ease of scheduling an appointment online at Bill Kay Nissan. Com. To receiving my vehicle back cleaned, all was professional and pleasant. Gr More

by CAESAR_AKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jallick
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