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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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February 08, 2019

My experience was great at Bill Kay. The service at Bill Kay was awesome, it took a while but I got a very nice vehicle. I want to Thank Donald Jorman. I even got a beautiful color. I enj More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Jorman
Feb 11, 2019 -

Bill Kay Nissan responded

You are awesome, And we appreciate your fantastic rating...

February 07, 2019

Rocky Raccoon Courtesy and kind manners is their goal. I definitely felt it! Oil change and tire rotation, in and out. They had coffee and water and comfortable s More

by ROCUPS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve B, Rick Klaves
Feb 11, 2019 -

Bill Kay Nissan responded

We aim to Please. Thank you for your outstanding rating!!!!!

February 04, 2019

Oil change/ tire rotation Fernando has helped me for about a year and is always very efficient and helpful and keeps in touch through out the visit with you More

by kathy8539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Feb 14, 2019 -

Bill Kay Nissan responded

Thank you, For a fantastic rating!!!!!!!

February 02, 2019

The experience was great Bill Kay Nissan has been very helpful from the start, great staff, very knowledgeable and great customer service. I would recommend their staff and f More

by SPIZZ74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 14, 2019 -

Bill Kay Nissan responded

Thank you for a outstanding review.

January 30, 2019

Service I scheduled an appointment online which was actually very easy to do & I dropped my car off. It took longer than I anticipated but I’m satisfied with More

by derrickmcneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
January 26, 2019

Routine maintenance Brought my car in for oil change and engine flush later half of the morning. I came back for car at my convenience later that afternoon. However, car More

by isusa94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was nice and friendly. , Jerimy Witt
January 24, 2019

It was a great service experience Fernando was an excellent service person. He may things so much easier. I’d definitely go back to service my car again. Thank you Fernando! More

by MIAMISYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
January 23, 2019

Great service as always Service at Bill Kay is great, as it always is. Days job, excellent communication, and quality overall. Everyone does their job well and with a smile. More

by BRIANBELLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
January 20, 2019

Excellent customer service and very informative Ryan was very professional really knowledgeable and super polite Ryan made sure I was comfortable he made sure I knew where the water and coffee he ma More

by TIFFMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in-service don't know the last name erased it sorry
January 18, 2019

Courteous staff but work was a bit pricey. Courteous staff, but maintenance is costly. Clean place. Convenient to pull car right in. Work was completed in timely fashion. I had to take an Ub More

by UTILITY71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept, Rick Klaves, Jerimy Witt
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