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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,743 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,743 Reviews of Bill Kay Nissan - Service Center

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March 04, 2019

Kind staff and quickly serviced I never have to wait whenever I go there, very courteous staff, the location is very convenient for me as well as serving times to be serviced. More

by Grandama Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo, Kim Golden
Mar 13, 2019 -

Bill Kay Nissan responded

Thank you for a outstanding rating!!!!

March 01, 2019

The Best The service department is great. I got an appointment when I needed it. The work was done efficiently and well. I was also kept informed as the work p More

by DARTEEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 13, 2019 -

Bill Kay Nissan responded

Thank you for a great rating. We appreciate you!

February 25, 2019

Very profesional and always helpful Always profesional and friendly whoever I Need service on my Nissan Altima. A pleasure to. Come to The the dealer for service since 2013!!!!. I coul More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All great, Luis Rangel, Khalil Sulaiman, Jerimy Witt, Fernando Hidalgo, Jim Sheedy
Mar 13, 2019 -

Bill Kay Nissan responded

Thank you so much. Fantastic rating!!!!!!!!!!!!!

February 14, 2019

Customer service Advisors dont seem to care about issues that customers have when car is under warranty, they will not listen to customers issue, and report back to me More

by Stanislava93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo, Kim Golden
Feb 14, 2019 -

Bill Kay Nissan responded

Hi, My name is Donnie Jorman Owner Loyalty manager here at Bill Kay Nissan, You and your concerns are very important to me, Please call me I would like to here about this issue. Please call me... 630-969-3200 ext. 1210 Donnie Jorman

February 11, 2019

Good work promptly. Service dept rates 5 stars when I go there, fast, pleasant and reliable. But i gave them 4 stars overall because in recent months I have been unable t More

by djcnwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro R, Jerimy Witt
Feb 11, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating! Please in the future contact me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1210

February 11, 2019

Bill Kay Nissan Service Super as Always! My car needed service recently for a transmission issue; I was due for 40K service so I had that done as well. I made an online appointment for 2:30 i More

by gjablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
Feb 11, 2019 -

Bill Kay Nissan responded

Thank you for your outstanding comments.

February 11, 2019

Oil Change I came in for an oil change and I received excellent customer service. The service department and sales department are the best. I would recommend Bi More

by Diva1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Sulaiman, Jerimy Witt
Feb 12, 2019 -

Bill Kay Nissan responded

Thank you for a excellent review.

February 10, 2019

My experience with Nissan Mr Witt was very friendly and explained in details everything. Thank you so much for the transportation of my husband. We definitely will recommend th More

by MILENA_IG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 11, 2019 -

Bill Kay Nissan responded

Thank you for your outstanding review.

February 09, 2019

Fair price and fast service The service team completed my scheduled service and identified an additional maintenance item that was serviced and all was done in a quick amount of More

by LANASTORTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 11, 2019 -

Bill Kay Nissan responded

The entire team here at Bill Kay Nissan appreciates your outstanding rating!!!!!!

February 08, 2019

He was a little rude Very unfriendly ........... .... .... ... .... ..... .... .... .... ... Poor customer service. There was another person in the front desk that didn More

by sarteaga70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
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