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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 01, 2019

people care about you Jerimy and the rest of the crew are a great bunch of people that you have working for you. I hope Nissan takes care of these guys because good workers More

by DTRETHEWEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
April 01, 2019

Great service Service advisor kept me informed. Vehicle was cleaned after service They helped call the rental company to pick me up. Great pricing as Continenta More

by Path Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
March 28, 2019

Best service ALWAYS! The service dept here is impeccable. I can simply count on the guys at BK to be honest and fair. Rick is a great manager who I have dealt with throug More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Klaves, Jerimy Witt, Kim Golden, Lee Eisenberg
March 28, 2019

Great ^_^ I always get treated like a valued customer when I come to this Nissan. I have other Nissans closer to me, but I choose to go to this one because it’s More

by Rakeem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
March 25, 2019

Allways good Brought it in for follow up noise. Corrected and out i went. They were very fast with service and repair after a test drive with me to find noise. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
March 25, 2019

Best service ever! My front brakes and rotors were in seriously in bad shape. They fit me in & fixed them at the last minute. Thanks Fernando & Rick! You’re the best! More

by Cat lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves, Fernando Hidalgo
March 21, 2019

Very helpful polite group of people. I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spen More

by TOTALLYAVON2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rangel
March 19, 2019

Oil change/tire rotation I had another quick visit for an oil change/tire rotation. I was in and out within an hour. The staff was pleasant as always. More

by MGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
March 15, 2019

Awsome service Everything looked at and repaired and done in a timely manner. Received rental and was able to go about my day. Car was ready before it was supposed t More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 15, 2019 -

Bill Kay Nissan responded

Thank you for a great rating!

March 15, 2019

Excellent service. Jeremy was awesome with meeting and greet Every time I get service from Nissan I seem to encounter Jeremy which is great because he makes sure I get great service and what else I need to be do More

by CWILLIAMSCARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
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