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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 22, 2019

Outstanding Service and very friendly. They are always professional, friendly, and more than fair. Jeremy, Ryan, and Fernando are great to deal with. I've been going to them for years now More

by JIMSHEEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweeeet Carl, Khalil Sulaiman, Jerimy Witt, Fernando Hidalgo, Kim Golden, Donald Jorman
April 15, 2019

Repair Process was excellent. Got a rental and was on my way to work right away called and easy pickup. No issues or waiting around makes life easy. More

by wgray79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
April 14, 2019

Consistently high level customer service I continue to be a loyal Bill Kay customer (now on vehicle #3) based on their consistently high quality work and excellent customer service. What make More

by REGINA.INGERSOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo, Donald Jorman
April 13, 2019

Best Dealership ever The people working at the Bill Kay dealership will handle our needs professionally and treat their customers like family Great Job Bill Kay Nissan! More

by Nissaniluvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Klaves, Kim Golden
April 10, 2019

Courteous and quick service. Told might take 1 hr only took about 45 min. Waiting area comfortable and clean, as well as the restrooms. Very satisfied with my service. More

by ROBKLEMENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
April 08, 2019

Fast service My visit was for a safety call. The guy was very patient and explained everything to me. I was really happy the service was quick. More

by ADRIANA.ESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
April 08, 2019

Good service, fast, professional They give you calls to remind of annual checkup. They are professionaland, knowledgeable, and helpful. The annual checkups take only an hour. They let More

by NickR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
April 05, 2019

On time every time Greeted upon arrival. Written up and talked about job. Waited for the car and it was done on time. The car was clean and washed. Ready to go. More

by LINCLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic rating!

April 03, 2019

Friendly fast service Car needed general checkup and maintenance. Oil change and tire rotation. In and out in under an hour. They greeted me kindly and had my car ready to More

by artsmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves, Fernando Hidalgo
April 02, 2019

Service Bill kay has a systematic procedure from sales to service. Service is detail oriented with great customer service. Wish they had car painting service More

by Spoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rangel, Jerimy Witt, Fernando Hidalgo, Kim Golden
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