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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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September 14, 2019

Amazing Salesman I initially came in to get my 2017 Nissan Sentra SR serviced and walked out with a 2019 Nissan Sentra SV Special Edition , with cheaper car payments a More

by Asjab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Randall Caldwell
Sep 14, 2019 -

Bill Kay Nissan responded

Asjab123, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 13, 2019

SERVICE PERSONNEL The service personnel were very professional and courteous. They explained everything about the problem with my truck. I will bring my truck in again More

by JAPETTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Fernando Hidalgo
Sep 14, 2019 -

Bill Kay Nissan responded

Japetty1, we are very happy we could provide you with a positive experience!

September 13, 2019

Oil change I always used a neighborhood oil change facility, but after the competitive price and fast service, I am changing to your dealership. Happy with servi More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Myhill
Sep 14, 2019 -

Bill Kay Nissan responded

Thanks for the five-star rating. We really appreciate the support.

September 10, 2019

Very professional and reasonable pricing I had a transmission failure and had the car towed to Bill Kay Nissan. All the transactions and estimates were handled long distance by phone, as I w More

by Mohammad of Michigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2019

Outstanding customer service I brought my Nissan Rogue in for a seat belt issue and was greeted by a very upbeat and concerned service adviser by the name of Kurt Krueger. He dea More

by JMG60148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Krueger
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2019

Great Dealership Service Appointment Spoke with Jerimy on Saturday regarding setting up an appointment, he scheduled me in for Monday at 7am, Checked me in and I was out the door by 9:00 More

by jganails@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 11, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 09, 2019

My paper work has wrong car on it. Customers should have the options to get a carwash. Your carwash left dirty water spots on my car. Had to get it rewash. I have a 2014 Sentra. The 2 More

by LLUECKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2019 -

Bill Kay Nissan responded

My apology for the car wash please if you would allow us to clean your vehicle correctly . And about your paper work please call me so I can get more detail and correct. Donnie Jorman owner Loyalty Manager at 630-969-3200 ext.1221

September 06, 2019

Staff is AMAZING! Staff is really nice and give you every detail that your car needs ! 👍🏼 Prices are just too high , but regardless of the prices I would recommend to More

by GabyMosqueda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt. Mauricio (tech)
Sep 06, 2019 -

Bill Kay Nissan responded

Rita Johnson, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 05, 2019

Excellent Ric in service was very helpful and he got me in and out as quick as he could. It made the whole process extremely painless. More

by Rkeating94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guerrero
Sep 05, 2019 -

Bill Kay Nissan responded

Rkeating94, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

Sep 05, 2019 -

Bill Kay Nissan responded

Rkeating94, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 02, 2019

Service I come to bill Kay’s because you do a good job. Your people are nice and know what they are talking about. Prices are good too More

by RARA711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 02, 2019 -

Bill Kay Nissan responded

Thank you for your fantastic Rating.

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