Bill Kay Nissan - Service Center

Very good service Service was very good. Needed to have some more expensive work done, but it was all explained to me and why it needed to be done. Service was very good. Needed to have some more expensive work done, but it was all explained to me and why it needed to be done. More

good service Friendly service and good all around people who treat you fairly.Service done quickly.Will bring my car here all the time and recommend them to anyone Friendly service and good all around people who treat you fairly.Service done quickly.Will bring my car here all the time and recommend them to anyone. More

Superb Service as usual Everytime I visit Bill Kay Nissan in Downers Grove, I am meted and greeted not only with hello and smiles from the service staff but I recieve excelle Everytime I visit Bill Kay Nissan in Downers Grove, I am meted and greeted not only with hello and smiles from the service staff but I recieve excellent service from Jeremy in him making sure after I have left if I was satisfied with the service that I recieved. I absolutely am always satisfied with employees on your staff like Jerimy that makes Bill Kay a great place to come to service and purchase your vehicle. Love it! Love it! Christine Williams More

Customer Care There seems today to be a lack of what customer service is all about, but not at BillKay this dealer ship does an outshining, outstanding job ! Kud There seems today to be a lack of what customer service is all about, but not at BillKay this dealer ship does an outshining, outstanding job ! Kudos to the the Service Department. Thank you. More

Great Service and Customer Focus Brought my 2018 Maxima in for very minor service issue. As little as it was, the repair would require pulling some other engine components out to get Brought my 2018 Maxima in for very minor service issue. As little as it was, the repair would require pulling some other engine components out to get at it. While this might have been a reason for charging much more for labor, Carl in service made sure the repair was done correctly, as quickly as possible, and most importantly at a fair cost. That’s what I call customer focused servicing! More

Allways good Another job well done. To bad its costin me but i guess i drive to much for cars to with stand my driving..ty for gettin me in at the last minute. Another job well done. To bad its costin me but i guess i drive to much for cars to with stand my driving..ty for gettin me in at the last minute. More

Quick service Made a service appointment online. Plenty of choice days and times. Arrived at 8am and was out by 9am. Oil change and tire rotation. All went perfectl Made a service appointment online. Plenty of choice days and times. Arrived at 8am and was out by 9am. Oil change and tire rotation. All went perfectly. Will use Bill Kay service again. More

Great Service! Work preformed in a timely manner and in formed of what was accomplished. Even the man iloading the water was friendly asking if there were any taker Work preformed in a timely manner and in formed of what was accomplished. Even the man iloading the water was friendly asking if there were any takers which we all said no but chuckled. Keep up the good work and treat everyone great and maybe add some bakery and we will continue to drive Nissans! More

Service Waiting Room The service area waiting room was clean and provided beverages for those waiting. Ric was of great help to me. We appreciate the service provided t The service area waiting room was clean and provided beverages for those waiting. Ric was of great help to me. We appreciate the service provided to us. More

Great service I always have the best service at Bill Kay. The service team is always easy to work with. All work is explained prior to it happening and everyone is I always have the best service at Bill Kay. The service team is always easy to work with. All work is explained prior to it happening and everyone is pleasant and great to work with. More