Bill Kay Nissan - Service Center

Good service Good service. They are upfront and flexible. Would highly recommend. They allowed me to bring in my own parts to have installed. I have used them for Good service. They are upfront and flexible. Would highly recommend. They allowed me to bring in my own parts to have installed. I have used them for over 8 years and have not been disappointed. More

Great prompt service Ric kept me up to day on the progress of the oil change and transmission repairs. Made sure I understood what was being done. Up to date information a Ric kept me up to day on the progress of the oil change and transmission repairs. Made sure I understood what was being done. Up to date information and reasonable pricing. More

Great Jeremy was wonderful Kept me aware all times and made sure I was taken of as imhandicapoed He had my car washed and waiting for me inside so I did Jeremy was wonderful Kept me aware all times and made sure I was taken of as imhandicapoed He had my car washed and waiting for me inside so I didn't have to walk outside Jeremy is the main reason I come back to bill kay for ALL my service Thank you jeremy Alan kurpiewsku More

Service I have worked with Jerimy for many many years and the only reason I stay loyal to getting my car serviced here. He always gives exceptional customer s I have worked with Jerimy for many many years and the only reason I stay loyal to getting my car serviced here. He always gives exceptional customer service. More

Top notch service department experience They took care of me 100%, even handled an issue that I forgot to mention in my appointment set up. Instead of making me come back they handled it tha They took care of me 100%, even handled an issue that I forgot to mention in my appointment set up. Instead of making me come back they handled it that day More

Overpriced Services I Didn't Need While the Service team is nice and has a quick turnaround time, I was shocked at not only the services they said I needed on my vehicle but the price While the Service team is nice and has a quick turnaround time, I was shocked at not only the services they said I needed on my vehicle but the price for those services. They said I needed a new piece and another service that would total $1000. Shocked at that price, I took my car to our family mechanic who was able to clean the part that Nissan said needed to be replaced and he did NOT recommend the other service that Nissan did. My final bill was $200. While Nissan was quick to blame a national chain for poor work on my vehicle, they failed to see that a part was broken and that was the real problem. More

Everything is good so far good job Since Bill Kay Nissan put the Transmission my car is riding very well I'm glad we came to some type of waythat you made the sale of my car all good T Since Bill Kay Nissan put the Transmission my car is riding very well I'm glad we came to some type of waythat you made the sale of my car all good Thank You Eric Walker More

Good service Jerimy is a great person with out him this service department fails . Great service overall I will return again. Good job service department . Thank y Jerimy is a great person with out him this service department fails . Great service overall I will return again. Good job service department . Thank you More

Comfortable I just get the impression these guys really care, and they are not always trying to update some repair I don't need. Nice waiting area. I just get the impression these guys really care, and they are not always trying to update some repair I don't need. Nice waiting area. More

Quick in quick out Took my car in for a liftgate fail in the morning under warranty. They diagnosed the issue quickly, gave me a loaner to use while the part would be or Took my car in for a liftgate fail in the morning under warranty. They diagnosed the issue quickly, gave me a loaner to use while the part would be ordered and issue repaired. Told me it would be done the next day. However, they actually got the part local the same day and fixed my car much sooner than expected. I received a call early afternoon on the same day that the repair was complete. Employees I dealt with were professional, patient and kind Would recommend this dealer for sales and repairs. More