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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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February 10, 2020

I was very pleased with Alex in the Service Dept. he was able to squeeze me in on a Saturday (appts. were completely booked). I was able to get my vehicle fixed within 3 hours. More

by E. Alvarez
Recommend Dealer
Yes
Employees Worked With
Alex - Service Dept.
February 08, 2020

Everything was good as usual, always great service. Very friendly and fast service. Ric was great and kept me updated on the service provided. Great job.... More

by KACOOPER59
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Service issue Had a problem with my car not shutting off when I pushed the ignition button, called and luckily was told to bring it in and they would squeeze me in. More

by PETERS.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits
February 04, 2020

My Altima needed a recall service to be done immediately and this dealership did this for me the next day in an efficient and timely manner. Jerimy was an effective communicator in that he kept me informed More

by pmkeeley
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
February 03, 2020

I worked with Ric on my Nissan Altima’s transmission failure, he was very helpful in getting my problem resolved, Ric was able to get the repairs completed quickly and also took care of an open recall i More

by mdm507
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service, he was my initial contact
January 31, 2020

Great service from Carl and the technician. I brought the car in to clear a couple of recall issues under warranty. The complimentary check up found a couple of other items needing attention, and all was com More

by NANCYGOUCH
Recommend Dealer
Yes
Employees Worked With
Carl
January 28, 2020

Great service and communication from Alex. I received an explanation of services needed and up front pricing. I give the service department a five star review. More

by AMANDA
Recommend Dealer
Yes
Employees Worked With
Alex
January 22, 2020

Thank you Rick Want to thank Rick for analyzing the problem and actually making sure it was corrected. Rick told us he would take care of the problem in short order More

by DEAN_LAPCEWICH
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2020

General 60k maintenance Booking online was easy. Tech that took my car in was friendly and explained all the potential work. Work was done in a timely manner. Was able t More

by edrogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

The guys at the service department are great. They will come to you and let you. Know if anything have to be done on your car. So you feel comfortable that nobody is taking advantage of you. More

by BIRANNIE
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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