1,738 Reviews of Bill Kay Nissan - Service Center
I was very pleased with Alex in the Service Dept. he was able to squeeze me in on a Saturday (appts. were completely booked). I was able to get my vehicle fixed within 3 hours. able to squeeze me in on a Saturday (appts. were completely booked). I was able to get my vehicle fixed within 3 hours. More
Everything was good as usual, always great service. Very friendly and fast service. Ric was great and kept me updated on the service provided. Great job.... friendly and fast service. Ric was great and kept me updated on the service provided. Great job.... More
Service issue Had a problem with my car not shutting off when I pushed the ignition button, called and luckily was told to bring it in and they would squeeze me in. Had a problem with my car not shutting off when I pushed the ignition button, called and luckily was told to bring it in and they would squeeze me in. About an hour later it was fixed. Really appreciated Erik’s handling of my problem from initial call to resolution, More
My Altima needed a recall service to be done immediately and this dealership did this for me the next day in an efficient and timely manner. Jerimy was an effective communicator in that he kept me informed and this dealership did this for me the next day in an efficient and timely manner. Jerimy was an effective communicator in that he kept me informed of the progress on my Altima. More
I worked with Ric on my Nissan Altima’s transmission failure, he was very helpful in getting my problem resolved, Ric was able to get the repairs completed quickly and also took care of an open recall i failure, he was very helpful in getting my problem resolved, Ric was able to get the repairs completed quickly and also took care of an open recall item that I was unaware of. More
Great service from Carl and the technician. I brought the car in to clear a couple of recall issues under warranty. The complimentary check up found a couple of other items needing attention, and all was com car in to clear a couple of recall issues under warranty. The complimentary check up found a couple of other items needing attention, and all was completed in 1 visit. More
Great service and communication from Alex. I received an explanation of services needed and up front pricing. I give the service department a five star review. explanation of services needed and up front pricing. I give the service department a five star review. More
Thank you Rick Want to thank Rick for analyzing the problem and actually making sure it was corrected. Rick told us he would take care of the problem in short order Want to thank Rick for analyzing the problem and actually making sure it was corrected. Rick told us he would take care of the problem in short order, directed us to the customer waiting area, and kept us informed of the repair progress. More
General 60k maintenance Booking online was easy. Tech that took my car in was friendly and explained all the potential work. Work was done in a timely manner. Was able t Booking online was easy. Tech that took my car in was friendly and explained all the potential work. Work was done in a timely manner. Was able to take advantage of some coupons for savings. More
The guys at the service department are great. They will come to you and let you. Know if anything have to be done on your car. So you feel comfortable that nobody is taking advantage of you. come to you and let you. Know if anything have to be done on your car. So you feel comfortable that nobody is taking advantage of you. More