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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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February 28, 2020

Great service and communication from Rick and his service team. Made sure I was informed all the way and was able to offer some discounts More

by BILLIKN
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Bill Kay Nissan responded

Thank you! Outstanding...

February 27, 2020

I had to tow in my 2019 Nissan Armada. The battery died and it would not take a re-charge. Carl was very nice and cordial. He assured me that the battery will be replaced and the vehicle will be ready to d More

by BOLA345
Recommend Dealer
Yes
Employees Worked With
Jose , Carl Beckstrom
Feb 28, 2020 -

Bill Kay Nissan responded

Thank you so very much...

February 27, 2020

Everyone is so helpful and friendly. I really trust your team. This is my preferred location. Please keep up the great work. Very pleased customer. More

by LOLETA4
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Bill Kay Nissan responded

Thank you , Fantastic star rating!!!!!

February 24, 2020

Carl was able to get my car ready so I could pick it up the same day instead of having to use a rental car. I appreciated it. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Feb 27, 2020 -

Bill Kay Nissan responded

Outstanding, Thank you...

February 20, 2020

Prompt friendly service as always. Pricing and friendliness of staff is far beyond any other local dealers. Bill Kay is almost $50 less for the same service. Ric and the other service advisors ar More

by Cjstang1
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
February 17, 2020

Drivers side Windshield Wiper was dragging and making noise. The service department was very attentive to my repair. They were able to fix it while I waited. Very kind and courteous, and would recommend this s More

by jermo473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
February 17, 2020

These guys are just awesome! My car is always taken care of within a reasonable time. The work done is efficient and comprehensive! Great work! More

by MARIAH_SULAIMAN84
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
February 12, 2020

Service staff was helpful and efficient. Wait time was about what I expected and service price was OK. Waiting area was clean and comfortable, if a bit small. More

by RJSTOLK
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

I made an appointment and my vehicle was worked on right away. Fast and efficient. Plus, a very friendly staff. Also price is affordable. I would recommend the service dept. More

by CK10
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
February 11, 2020

Jeremy is always excellent. I was however disappointed in service that cost $700. It felt overpriced for work that took perhaps 2 hours at most. More

by Amayer
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Feb 26, 2020 -

Bill Kay Nissan responded

Hi there, I would like to get some more details about your experience with us. Please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

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