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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 09, 2020

Very good service from Ric and the staff at Bill Kay. Ric had me towed and took care of my still under warranty car with very little headache involved, all the while putting my mind at ease about the situati More

by yungjo89
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2020 -

Bill Kay Nissan responded

Yungjo89, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 06, 2020

The service was quick, and I’m glad they are open durning the shut down. The only reason why I gave 4 stars is because it’s expensive. I go to Bill Kay because I bought the car there, but $75 for an oil chan More

by ball.justin
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you,

April 03, 2020

He is the best and friendly. He was super nice and knowledgable. He gave me estimate time about 2 hours but my car was ready in 30 minutes. I had a very pleasent experience there. More

by Muhammadzeeshan712
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you very kind words, and fantastic star rating.

March 30, 2020

I feel like you guys should have more items in the waiting room. No one asked if I needed a rental or not. Do you guys not offer that? More

by uzmahussain94
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Apr 08, 2020 -

Bill Kay Nissan responded

Please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

March 30, 2020

My experience was a great one at Bill Kay Nissan and thank you Eric for all your help and knowledge about my 2015 Nissan Altima. More

by delladevinj
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you.

March 27, 2020

Best place to take your vehicle to be serviced. They made everything less stressful with their quick service and honest employees. Definetly would come back. More

by schluba2002
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Hector Flores
Apr 08, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!!!

March 26, 2020

Everything was great! I was in and out quickly - especially with everything that’s going on. The staff were very friendly. Carl made sure to give me all discounts available More

by DEBS27
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 26, 2020 -

Bill Kay Nissan responded

Thank you very kind words and outstanding star rating!!!!

March 26, 2020

Awesome people to work with! Ric was honest, quick, and all around a great guy to work with! I am definitely going to Bill Kay for future maintenance. More

by etrze5
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Bill Kay Nissan responded

Fantastic, Glad we could help.

March 25, 2020

I was having issues with my car late in the afternoon and I was able to drop off my car right away that day. There was a loaner available to me when I got there even though I got there right before it close More

by RACHIELINGLE
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Bill Kay Nissan responded

Very happy your Overall Experience was Great!!!!!

March 25, 2020

Wonderful service as usual:). Never disappointed with the work and professionalism when dealing with Ric for my service needs. Thank you for your help. E More

by NEELY_KELLY
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Bill Kay Nissan responded

Thank you for a fantastic star rating...….

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