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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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May 20, 2020

Pleasant to work with....in and out in time frame promised. Called attention to future problems without pressure. Handled everything in spite of the virus and closures. More

by pap261
Recommend Dealer
Yes
Employees Worked With
Khalil Sulaiman, Jerimy Witt
May 20, 2020 -

Bill Kay Nissan responded

Thank you for kind words and outstanding star rating!!!!!

May 19, 2020

A good job i will come back to Nissan and get so work done and a love looking at tv and get my car working on More

by Kirlew.Patricia
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Paul Johnson, Mike Delaney
May 20, 2020 -

Bill Kay Nissan responded

Kirlew.patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 15, 2020

Good and speedy service. Clean atmosphere. Professional and friendly people. I had to change my appointment and the man on the phone was very understanding and accommodating. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 16, 2020 -

Bill Kay Nissan responded

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 11, 2020

Always excellent service and care at this dealership. In times of CODID 19 there was a plastic liner on the front seat and cover placed on the steering wheel. Nice extra precaution More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 11, 2020 -

Bill Kay Nissan responded

Thank you, for a great review.

May 10, 2020

Always pleasant, thorough and trustworthy. They explain all their work right on the spot. They do not encourage unnecessary repairs. I feel confident in all their work More

by tericorbett
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 11, 2020 -

Bill Kay Nissan responded

Thank you. Outstanding rating!!!!!!

May 07, 2020

I was scheduled for service timely. Staff was pleasant and helpful. Service was done in a reasonable time and the cashier was courteous in helping me finish my process. More

by Jdwolf9296
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 08, 2020 -

Bill Kay Nissan responded

Jdwolf9296, thank you for the high star rating!

May 05, 2020

Fast pleasant service. I was in and out and they havev plenty of coupons on their site that make any service you need quite affordable. I will definitely be back. More

by C
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Bill Kay Nissan responded

Thanks, Very kind words, And a fantastic star rating!!!!!!!

May 01, 2020

Professional and efficient. I was in and out quickly. Began with phone inquiry. Wound up with a same day appointment, and was back home before noon. Thank you service department! More

by brettschriever
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 01, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words!!!!!!!

April 29, 2020

Super fast and professional. All phone calls and service reports were very direct and to the point. And they included plenty of fixes and upgrades that were under warranty without me explicitly mentioning s More

by PJ
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 29, 2020 -

Bill Kay Nissan responded

PJ Thank you very kind words and outstanding star rating!!!!!!

April 24, 2020

I like your service and the service advisor the he explain about the problems your car and how they are doing to solve the problem for you More

by kwasi1947
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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