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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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June 04, 2020

Amazing experience will definitely be back to keep getting my car serviced. The wait time was short and the work was very diligent. Very pleased. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Erik Esmits
Jun 06, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 29, 2020

Ric at Bill Kay Nissan is wonderful to work with. He is knowledgeable, friendly, explains things very well and even found coupons for us to use in our recent visit. We are very pleased with this service. T More

by patti828
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Bill Kay Nissan responded

Thank you for your wonderful words and fantastic star rating!!!!!!

May 26, 2020

Excellent dealership and service advisor Rick Funston. Thank you Rick for your kindly recommendations to keep my Pathfinder running properly and safely! Bill Kay is trustworthy and efficient! More

by TLAKARS
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
May 27, 2020 -

Bill Kay Nissan responded

Tlakars, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 26, 2020

Ric was very professional. This was first visiting this dealership . I was in and out in in no time during theses unprecedented time. My experience was great. More

by Toniollins
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 25, 2020

Great working with Ric, Ric was offering a helping hand every step of the way from being informative on the issues on hand, Road diagnosis and repairs. More

by palominoc322
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 22, 2020

In for an oil change, left with a new rattling noise. Contacted service department and was quoted a price to repair the damage they caused. More

by Nora
Recommend Dealer
No
Employees Worked With
New person, not my usual guy
May 22, 2020 -

Bill Kay Nissan responded

Please if you could call me Donnie Jorman Owner loyalty Manager at 630-969-3200 ext.1221, Would Like to get more details.

May 22, 2020

Very nice service center tells you what really need and don't sell u stuff you don't need ,at time or sometimes ask to have fluids checked out . More

by Alexis41120
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
May 22, 2020 -

Bill Kay Nissan responded

Thank you, for your kind words.

May 21, 2020

I have leased Nissans from Bill Kay for 17 years and part of the reason is the service department. They are always professional and always do the job right the first time. More

by JGPATT60
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 21, 2020 -

Bill Kay Nissan responded

Jgpatt60, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 21, 2020

The service department staff was courteous and friendly. The work was completed in a timely manner. The oil change,tire rotation, and air filter change have improved the car performance. Thanks More

by JANAHERDOVA
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 21, 2020 -

Bill Kay Nissan responded

Thank you JANAHERDOVA. For a outstanding star rating!!!!!!

May 20, 2020

My visit went well but the problem I went to get fixed still exists. My engine light is still on. Can you please tell me why that is? thankyou. More

by ShafH
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 20, 2020 -

Bill Kay Nissan responded

Please call me if you would, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext 1221.

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