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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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June 24, 2020

Great service under extraordinary circumstances. Did all the work and it was done to perfection. Everything was explained and Ric was a gentleman. Great job More

by ASTILLO
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Bill Kay Nissan responded

We thank you very much, What a outstanding star rating!

June 24, 2020

The service department is always quick and professional. When the needed repairs were going to take longer than originally estimated they offered me a loaner car for the next day. More

by jmeis982
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Bill Kay Nissan responded

Thank you very kind words and great star rating.

June 19, 2020

Service staff was nice and courteous. They all had masks. My car was quickly done. Impressed with the service department!! I was a little concerned that some folks were walking around without mas More

by stegel19
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 22, 2020 -

Bill Kay Nissan responded

Understood, Thank for fantastic star rating.

June 19, 2020

The dealership has always been fair to me, answering my questions and being cordial. I’ve moved quite a distance away since purchasing my car but come back because I trust them. Me More

by BEVERLYGILFILLAN
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Bill Kay Nissan responded

Thank you fore a great rating!!!!

June 17, 2020

Great customer service both in sales and service departments! People are friendly, helpful and caring. The service department is very well run. Appointments are on time. Mechanics are excellent. More

by laurie.blaney
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 17, 2020 -

Bill Kay Nissan responded

Very kind words, And outstanding star rating!!!!!!!

June 15, 2020

Took good care of me and tried to get the cost down since I had a lot of unexpected work which drove up the cost More

by JUDYELLEFSEN
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2020

Great service dept, while the work done done on my Titan was always first class, I thought it was a bit pricey, but I understand that you have to make profit or I wouldn’t have Bill Jay Nissan, Jeremy was a More

by SDTROMBELLO
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 15, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words, And a fantastic star rating!!!!!!!!

June 11, 2020

I was a bit early so Jeremy got the diagnosis started on my vehicle. RIC followed up immediately. As always, they were both Professional. The problem was resolved quickly with full explanation given. More

by KAS
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jun 11, 2020 -

Bill Kay Nissan responded

Thanks KAS, Fantastic star rating!!!!!!

June 08, 2020

Always fast service and great customer service. From front to back, everyone very polite and wanting to make each experience the best one possible every time More

by schluba2002
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden, Donald Jorman, Erik Esmits, Mike Smiley, Hector Flores
Jun 09, 2020 -

Bill Kay Nissan responded

Hi Schluba2002, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 05, 2020

Always receive quick, friendly, and thorough service done right the first time. Highly recommend using this dealership and service department for any of your Nissan needs! More

by TC
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Bill Kay Nissan responded

Tc, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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