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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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June 25, 2020

The service rep was very friendly and helpful. The dealership has great customer service and I feel confident I am receiving quality service. They are very helpful More

by Ccgood0604
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Bill Kay Nissan responded

Ccgood0604, we really appreciate your positive review!

June 24, 2020

Great service I've been coming to Bill Kay Nissan for ages now and they always do great work in a timely fashion. Service advisors are top notch and I highly recomm More

by DAN.HOERICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
June 24, 2020

Always good service in my visits there, fast and easy in and out. Jeremy always helps me there, appreciate his attention to detail. Pass along my sentiments! More

by MikeM
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
June 24, 2020

I came in about my backup camera not working at a 100% only to leave with the camera completely not working. So I had to come back. More

by Tired of Nissan
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Jun 29, 2020 -

Bill Kay Nissan responded

Please if you would call Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1221

June 24, 2020

Needed new keys and programming. Quick, easy and friendly service! Was in and out in 20 minutes and didn’t require an appointment. I will return! More

by LISALAHR
Recommend Dealer
Yes
Employees Worked With
Hector, Jerimy Witt
Jun 25, 2020 -

Bill Kay Nissan responded

Thank you for a # 1 star rating.

June 24, 2020

Service as always was great. Friendly suggestion: for the safety of your customers you may want to have a few folding chairs outside in the shade for those who don't want to sit inside. Myself & another woma More

by andrealkaspar
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 25, 2020 -

Bill Kay Nissan responded

Hello Andrealkaspar, we appreciate you taking the time to leave us this feedback. Fantastic star rating!!!!

June 24, 2020

Great service! No delay in getting my car on the rack for oil change and when they found an unknown leak, the rep explained my options in detail including the warranty terms and gave me a reliable car to More

by W
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jun 25, 2020 -

Bill Kay Nissan responded

Fantastic comments, Going to pass this along to the crew! Thank you.

June 24, 2020

Happy Essential Worker I was treated very well by all I encountered during my visit. I was very happy with the service as well. I would recommend this dealership to others l More

by Essential Worker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 25, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 24, 2020

Great service and the work was done fast and effeciently. What we were expecting to be a half day endeavor at least was wrapped up within 30 minutes, and we picked up our car the next day. More

by john
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist, Donald Jorman
Jun 25, 2020 -

Bill Kay Nissan responded

Thank you john fantastic review.

June 24, 2020

Everything was easy! I received an email from my sales rep (Tim) who reminded me to make the appointment, I waited in the waiting room and sipped coffee and caught up on e More

by CLARK.TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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