Bill Kay Nissan - Service Center

The dealer is the best! I’ve bought my last three cars here. It’s even better since I have Jerimy Witt in the service dept to work with!! here. It’s even better since I have Jerimy Witt in the service dept to work with!! More

They did a good job in analyzing the problem with the transmission. However, I AGAIN asked them not to change the seat position and OF COURSE they did!!! Very frustrating!! When I went to pay, the girl transmission. However, I AGAIN asked them not to change the seat position and OF COURSE they did!!! Very frustrating!! When I went to pay, the girl did NOT have any kind of sanitizer (she said) to wipe off the pen!! Finally she had a box of new ones, but that was not a good experience!! More

Great service The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask The only thing I noticed which made me pause for a moment was that the person who brought my car around after the service was done did not have a mask on. I always carry disinfectant wipes with me so I wiped down the inside of my car before I touched anything. I would suggest the use of masks for anyone driving another persons vehicle. More

Delivery of Car (Nissan-setting up hands free, remote) I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view I purchased my Nissan at another dealership and they never showed me how to operate the car including setting up hands free/i phone, setting rear view mirrors, using the remote car fab properly. I walked into my local NIssan dealership and asked if they could show me how to set up those items. Steve was extremely pleasant and helpful. Even though I didn't purchase the SUV from this dealership, they went out of their way to help me. Steve took the time to explain how to use all the features my car offered. I was amazed at how easier it was going to be to use the keyless remote. I had no idea the features I was missing. Steve was extremely knowledgeable. He was very patient with me and not only showed me how to work everything, he had me demonstrate to make sure I was able to to it own my own when I left. This was by far the best customer service I have experienced at any car dealership. Thank you again, Steve. Denise Kurelko More

Top notch service as always. I even showed up late for my appointment and they still accommodated me and provided a loaner vehicle while the work was being completed. Highly recommended. appointment and they still accommodated me and provided a loaner vehicle while the work was being completed. Highly recommended. More

Great service, very fast! Jerimy did a great job along with the team getting me in and out as fast as possible! at a time when no one is comfortable being out in public it was Jerimy did a great job along with the team getting me in and out as fast as possible! at a time when no one is comfortable being out in public it was appreciated that they could quickly take care of my care for me and my family. More

Mr. Erik Esmits was of invaluable assistance in directing the repair staff in diagnosing and remediating the problem with the turbocharger on my car. Professional! the repair staff in diagnosing and remediating the problem with the turbocharger on my car. Professional! More

Great service! I never have to wait long and they don’t try to get me to do unnecessary work on my car. I love that try to get me to do unnecessary work on my car. I love that More

Great Experience! Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained Another fine service visit - I was in for 15,000 mile service and I was in and out in less than an hour. Jerimy Witt was great once again - explained everything and I was able to wait at the dealership for everything to be completed. Easy and convenient! More

People that handled my recall were wonderful. However, I was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". W was extremely disappointed to see a mgr walk around w/o a mask. When asked by a co-worker where was it his response was, "he wasn't around anyone". Which was totally untrue. I had just witnessed him coming from the service area with an "unmasked" employee! So, this particular mgr. has no regard for the guidelines established to keep all of us safe. He later put on a mask, but this was only after it was brought to his attention in front of mask wearing customers! Who are the Covid Police in that place? It's certainly not management. Maybe he hasn't been personally impacted by this evil, but it is very real. I had 3 family members, all siblings die within a month of each other. Another family member,both her & her husband w/ 6 children contracted the virus. Thank GOD they survived. So, I think that we can all do our part to stop spreading this awful disease, Please. More