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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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July 03, 2020

They were wonderful and accommodating to work with! Highly appreciate them getting the parts and labor done as quickly as possible. Would definitely come there again for other service needs. More

by CMathias2
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 03, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

July 03, 2020

Had a great experience like always! The staff is very nice and trustworthy. I’ve been coming to this Nissan for years and even tho I moved further away I will continue to come to this great place! More

by Rakeem3
Recommend Dealer
Yes
Employees Worked With
Eric, in service
Jul 06, 2020 -

Bill Kay Nissan responded

Hi Rakeem3, we are very happy to have provided you with such a positive experience!

July 03, 2020

I wanted to give cudos to Ric for taking very good care of my Murano. His expertise and attention to detail was remarkable. Thanks again Ric More

by Angela
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Bill Kay Nissan responded

Hi Angela! We're so happy we were able to help you out!

July 03, 2020

The guy who helped me was so honest because I am a female he did not try to take advantage of me and say more was wrong or that needed to be fix. He has waited on twice I really must give him 10 stars. More

by Jacdre25
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 03, 2020 -

Bill Kay Nissan responded

Hi Jacdre25, we are very happy to have provided you with such a positive experience!

July 02, 2020

Great Staff Friendly, courteous and professional service. Common-sense explanation on what needed to be done and was performed on time and slightly less than ant More

by michael_meranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 03, 2020 -

Bill Kay Nissan responded

Michael_meranda, we are glad we could help!

July 02, 2020

Disappointed I was charged $317 for work that I believe should have been done at the time of purchase 6 months ago. I am very disappointed. We purchased the car a More

by MCP381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Jul 03, 2020 -

Bill Kay Nissan responded

Very sorry for any misunderstanding.

June 29, 2020

Working with Alex from service was a great experience. He is very informative, honest, attentive, and very kind. He made my transmission repair a breeze. More

by rickysaravia
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 29, 2020 -

Bill Kay Nissan responded

Rickysaravia, it's experiences like yours that really keep us motivated!

June 29, 2020

Fast and efficient! Thank you for helping me with keeping my Altima in good condition. Keep up the great work and I’ll be back soon! More

by marvie006
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Jul 01, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 29, 2020

Excellent service from Jerimy! In and out with oil change. I was able to move my appointment up to an earlier time slot which was helpful. More

by theresa.nsg
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 01, 2020 -

Bill Kay Nissan responded

Theresa.nsg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

June 29, 2020

Great service! Ric was wonderful!! I felt they took care of my car over and beyond what I expected. The price was great and the warranty was wonderful! More

by debmarquardt
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bill Kay Nissan responded

Hi Debmarquardt, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

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