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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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July 09, 2020

Fastest service yet! Came in for service and decided to wait. I was called within 45 minutes and was happily surprised. Greatly appreciate the speedy service. More

by JANETRUNS4
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 09, 2020 -

Bill Kay Nissan responded

Thank you, Outstanding rating!

July 09, 2020

The best always!! Always take Great care of me !!! Best place to come to get service done on your car thank you Ric and Erik More

by Larissarubio0
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Esmits
Jul 09, 2020 -

Bill Kay Nissan responded

Thank you, Fantastic star rating!

July 09, 2020

I always bring my car here fir checkups because Ric is always honest with me. He tries to get me coupons for my visits too! I trust Ric! More

by Karen W
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Bill Kay Nissan responded

Very kind words, Thank you outstanding star rating!!!!!!

July 08, 2020

Work under warranty Rick was very helpful finding the answers to complete the issue with our Murano. He was patient and communicated well with me regarding the time need More

by Joan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bill Kay Nissan responded

Rick and BILLKAY NISSAN thanks you for your fantastic rating.....

July 08, 2020

Great service, fair prices, easy to make appointments. With their online service coupons, oil changes are cheaper than I can do them myself. I bring my two Infinitis there for service. More

by DENNIS33
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 08, 2020 -

Bill Kay Nissan responded

Hi Dennis33, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

July 08, 2020

Great service. I’m always pleased with this Nissan service department. All issues that are found or service that I’m scheduled for is very well communicated to me before any service is proceeded with More

by Zyna01
Recommend Dealer
Yes
Employees Worked With
Marcin Chlebowicz
Jul 08, 2020 -

Bill Kay Nissan responded

Thank you Zyna01, Outstanding star rating!!!!!!!!!!!!!!

July 08, 2020

Carl was helpful explaining the service issues with my Murano. He provided a loaner since parts had to be ordered, which was wonderful. Great job! More

by Davisko
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 09, 2020 -

Bill Kay Nissan responded

Hi Davisko, we are very happy to have provided you with such a positive experience!

July 07, 2020

They only recommend work that's needed and don't try to upswell services that are not. Ric was very helpful and my service was done quickly. More

by tomfreske1950
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2020

Took my car in for service and was treated great! Carl was very respectful and explained everything. Tim, the salesperson who sold me my car came over to check on me and see how I’m liking my car. More

by MOORELOUISE
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 06, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and a fantastic star rating!!!!!!!

July 04, 2020

Rick is very helpful and I always look for him to take care of my car ( oil change, check engine light or anything that my car need done. More

by KVILLALON
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Bill Kay Nissan responded

Pending Kvillalon, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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