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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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July 24, 2020

Ric, my service rep,was informative and professional. He kept me posted on what was needed to properly service my car, the cost, and what coupons and discounts were available. More

by Edward Kamuda
Recommend Dealer
Yes
Employees Worked With
Ric
Jul 24, 2020 -

Bill Kay Nissan responded

Very kind words, And thank you for a #1 rating...

July 24, 2020

1st Class Personal Attention While the reason for my visit to the Service Dept at Kay Nissan was not a significant one as I was in for just an oil change, tire rotation type visit More

by RONVDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2020 -

Bill Kay Nissan responded

You are 1st class, Thank you

July 24, 2020

Service dept is great. They're prompt and no b.s. Get you in and out quickly without any double talk. No "add on" nonsense. They address the issue at hand and get you on your way. More

by pvial98
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jul 25, 2020 -

Bill Kay Nissan responded

We think you are great!!! Thank you.

July 23, 2020

Very efficient & helpful. They always are on time for your appointment. Appreciate the car wash when they are finished with the servicing of my car. Thank you More

by Island girl
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Bill Kay Nissan responded

Thank you Island girl, For a #1 rating.

July 23, 2020

Erik did a great job handling my vehicle concerns. I got my car back as plan, on the day I was told. Thank you all very much More

by Tired of Nissan
Recommend Dealer
Yes
Employees Worked With
Erik
Jul 23, 2020 -

Bill Kay Nissan responded

Thank you, For a #1 rating.

July 23, 2020

My service advisor Ric was awesome, showed concerned about my needs for my car and provided excellent customer service. I was in and out within an hour. More

by Candelaria
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Bill Kay Nissan responded

Thank you very kind words. And a fantastic rating.

July 22, 2020

Awesome dealership in terms of sales and service. Not pushy, always helpful and complete a service call in a timely and efficient manner. I have recommended this dealership to several people. More

by CAROL.DURCZAK
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 23, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Fantastic star rating!!!!!!!!

July 21, 2020

Appt time was convenient for me. Got right in. Finished w/in 2 hours. Did not significantly upsell. Good recommendations. Coupons applied; therefore, total was reasonable. More

by PAMELA_BERNARD
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Bill Kay Nissan responded

Pamela_bernard, thank you for the high star rating!

July 21, 2020

Easy to schedule online. Service was timely as expected and the team provided excellent follow up information for future visits related to keeping my car running well. More

by miller
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Bill Kay Nissan responded

Hi Miller, we are very happy to have provided you with such a positive experience!

July 20, 2020

I was very satisfied in the work on my vehicle. The service rep kept me updated every step of the way. Car runs great now. More

by msrmm45
Recommend Dealer
Yes
Employees Worked With
Alex S.
Jul 22, 2020 -

Bill Kay Nissan responded

Msrmm45, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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