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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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August 03, 2020

As usual, the Bill Kay Service Department provided excellent service. They always do a very good job and never try and up sell services that are not needed. This is a great dealership More

by rich.rheingruber
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Bill Kay Nissan responded

Rich.rheingruber, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

August 03, 2020

Awesome service department the guys always take care of everything and keep us well informed on what’s being done to our vehicles. Highly recommend having your vehicle serviced here. More

by tenderheart71
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Aug 04, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

July 30, 2020

Carl was very friendly and helpful. Great service, they were fast and efficient. Recommend going to Bill Kay if you have issues with your vehicle More

by DMONTES1377
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 30, 2020 -

Bill Kay Nissan responded

Thank you for a fantastic review!!!!!!!

July 30, 2020

Best Nissan Dealership I’ve gone to . Thank you Rick f . And Eric service manager. It’s Always a great experience thank you Bill Kay team More

by J.rubio99
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Esmits
Jul 30, 2020 -

Bill Kay Nissan responded

Thank you J.rubio99 for a outstanding rating.

July 29, 2020

I take my Versa to Bill K Nissan since 2011, never disappointed. I found out that on Saturday July 25 the battery was dead. I called and talked to Alex and I decided to take the car to the dealer on M More

by Elianor Puntriano
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 30, 2020 -

Bill Kay Nissan responded

So very glad we could help.

July 29, 2020

normal maintenance Work was explained well and done efficiently. A sensor was replaced and is also working well. Car was returned cleaned and in around an hour. More

by A3KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 30, 2020 -

Bill Kay Nissan responded

A3kp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

July 27, 2020

Great service by Carl . He is very pleasant and kept me informed on the car status . He is very knowledgeable and was always keeping me informed. More

by Nissan Juke
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 29, 2020 -

Bill Kay Nissan responded

Very kind words and a great star rating!!!!!

July 27, 2020

Very nice employees & very clean. Did a great job on my car. Very professional. The employee took my information & gave me a #. When he was done he explained everything to me. More

by lindamccaffrey2018
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Kim Golden
Jul 27, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating!!!!

July 27, 2020

Probably the most honest and most friendly dealer I’ve been to. I bought a used Nissan from a different place but live closer to Bill Kay so took it there for service and I’ve never had such an honest dea More

by Nissan2020
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 27, 2020 -

Bill Kay Nissan responded

Very kind comments, and outstanding star rating.

July 25, 2020

Always excellent service. Highly recommend. The service department tells you what you need and does an excellent job explaining and prioritizing what you need everytime. More

by MCLIFF
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jul 25, 2020 -

Bill Kay Nissan responded

Very kind words, Thank you

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