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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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August 08, 2020

My rating is for the Service Department. I have received excellent service each time I have taken my car to Bill Kay Nissan. The customer experience is top notch! More

by PINKEYSTEWART
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 10, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 07, 2020

The Service was great & VERY Fast (I was shocked how quickly I was done; less than 1 Hour !!) Lowest price I have paid for an oil change in years !!! Thank You. Frank Valentin More

by Francisco Valentin
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Bill Kay Nissan responded

Thank you for a fantastic rating!

August 07, 2020

Great Experienceg Great experience great people very good service short waiting time.Also I enjoy look at the new car while waiting for my car to be serviced. More

by JACKSCOLA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 10, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 07, 2020

From the moment I get there people were very polite and helpful, they do a great Job listening to the symptoms of the problem and following with the right diagnosis and repairs More

by NICKAPOL
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 10, 2020 -

Bill Kay Nissan responded

Nickapol, we are glad we could help!

August 06, 2020

Service was great Jermiy was great followed thru from time I arrived to complete of work. Tech was Pedro was timely in work to be done. More

by irisfconde
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 10, 2020 -

Bill Kay Nissan responded

Irisfconde, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

August 06, 2020

I was worried about a noise heard while driving my vehicle. Service got me right in and fixed my vehicle within four hours. Thank you! More

by jganails@comcast.net
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Bill Kay Nissan responded

Hi Jganails, we are very happy to have provided you with such a positive experience!

August 05, 2020

Service was started promptly at my arranged appointment time. They were friendly, courteous, and efficient; made sure I understood what would be done and were available if I had questions or needed anythin More

by dave
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Bill Kay Nissan responded

Thanks dave, For a overall fantastic star rating...

August 04, 2020

Spectacular service especially since I was at a loss with my teenagers car that had died. Super happy with the exceptional service and even more important- spectacular customer service! More

by bazaril352
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Stewart
Aug 04, 2020 -

Bill Kay Nissan responded

Thank you , Very kind words and fantastic star rating!!!!!!

Aug 10, 2020 -

Bill Kay Nissan responded

Thank you , Very kind words and fantastic star rating!!!!!!

August 03, 2020

Rick in service is Great!!! Very professional, knowledgeable and caring, made my experience very easy I will recommend all my friends and family to Bill Kay Nissan More

by anthonyshell
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Bill Kay Nissan responded

Anthonyshell, thank you for your kind words and this wonderful review!

August 03, 2020

I so appreciate that I can call in the spur of the moment and they can fit me in! They are so knowledgeable and always willing to help! More

by Karen W
Recommend Dealer
Yes
Employees Worked With
Erik Esmits, Carl Beckstrom
Aug 04, 2020 -

Bill Kay Nissan responded

Karen W, your wonderful feedback and rating mean a lot to us.

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