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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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August 17, 2020

Everyone was friendly and professional. Ric really went above and beyond to make sure my car was taken care of in a timely manner. Thank you! More

by Michelle W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Bill Kay Nissan responded

Michelle W, thank you for the high star rating!

August 17, 2020

2017 Nissan Altima rear brake service new rotors and pads. Service and price was excellent, quality work done and will return for additional services when needed More

by bhillebrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Bhillebrand, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 15, 2020

My experience with Bill Kay service has always been excellent and they fully met my expectations again. I am leaving for a 2500 mile road trip and am confident my 2015 Alrima is in tip top shape.. More

by JMWRAYDPM
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bill Kay Nissan responded

Jmwraydpm, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 14, 2020

I was extremely satisfied with the service department regarding the repairs on my Nissan, and I’ll be back with any other issues. Great job!!!! Thanks!!!! More

by LTDUDE44
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 13, 2020

The Nissan team are ready and willing to assist me as soon as I pull into the service department. They greet you with respect ask You how can they be of assistance and what brings me in that day. Service More

by mzbonni
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Aug 13, 2020 -

Bill Kay Nissan responded

Mzbonni, thank you for your kind words and this wonderful review!

August 12, 2020

Great customer service fast efficient and a good looking team of gentleman who got me in and out. And was very detailed at explaining my situation. Thanks guys More

by Mjones311
Recommend Dealer
Yes
Employees Worked With
Brian, Carl Beckstrom, Alex Stewart
Aug 13, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2020

Service was fine when I came in . I was looked up in the system. I told him about the problem I was having. The vehicle was checked part was order and put on the car the next day . More

by BIGREJACK333
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 13, 2020 -

Bill Kay Nissan responded

Hi Bigrejack333, we are very happy to have provided you with such a positive experience!

August 11, 2020

The best service! I will always take my Nissan Murano to this location. The staff is so friendly and helpful! Thank you for always taking care of my car! More

by TLaw
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Esmits
Aug 13, 2020 -

Bill Kay Nissan responded

Tlaw, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 10, 2020

service Thanks for a job well done. appointment was smooth and work done on time with no hassle. Eric was prompt and explained all that needed to be done, and More

by awotwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier lady. very polite
Aug 10, 2020 -

Bill Kay Nissan responded

Thank you for your very kind comments, And outstanding star rating!!!!

August 08, 2020

The service at Bill Kay was superb! I've been coming here for over 5 years and its the same consistent experience each and every time. More

by CAESAR_AKA
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 10, 2020 -

Bill Kay Nissan responded

Caesar_aka, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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