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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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March 05, 2023

Easy to make a service appointment, with times that work for my schedule. Professional service advisors More

by traffguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 07, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2023

Always friendly and they go above and beyond to help you and solve your problem More

by Dtdrpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Montalvo
Mar 07, 2023 -

Bill Kay Nissan responded

Hi Dtdrpd, we are very happy to have provided you with such a positive experience!

March 02, 2023

Very friendly. My car was ready at the time they said it would be done More

by EVELYNCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 03, 2023 -

Bill Kay Nissan responded

Evelyncampos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Bill Kay Nissan is the absolute only place that I go to for my SUV’s service. The past few visits Erik and the rest of the staff have been amazing. Erik is wonderful with explaining the problematic occurre More

by troyh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Customer service was great! Everyone was friendly and willing to help. Overall, it was a great experience! More

by diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 28, 2023

Easy Booked on line. Quick service . Didn't sell extra stuff . Really good guy at counter More

by Alberti2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Alberti2448, we are glad we could help!

February 27, 2023

I have always had a positive experience with your service department. They do not pressure you into repairs that aren’t really needed yet. More

by lboyd8687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 27, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 25, 2023

2018 Nissan Titan repair for fan clutch. The part was back ordered so it took a couple of weeks to get it in but the repair seems to have worked More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2023

I’m very satisfied about this dealership and their service specially Jeremy what a wonderful advisor More

by firassuccar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 24, 2023 -

Bill Kay Nissan responded

Firassuccar, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 22, 2023

Robert in the Service Dept. was so accommodating on the President's Day holiday when my battery died. He was courteous and helpful. More

by CRYAN4710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 24, 2023 -

Bill Kay Nissan responded

Hi Cryan4710, we are very happy to have provided you with such a positive experience!

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