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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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August 21, 2020

Ric is fantastic, extremely respectful, super helpful and everything was great! He was able to diagnose the problem, communicate it with me and that ability to help me out in a fast and efficient time More

by Coachstevens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Coachstevens5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 21, 2020

Ric is a great asset to Bill Kay dealership. He treats his customers with respect and is truly helpful. I have always had a good experience with Bill Kay's service department. More

by MJJNBUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Mjjnbunn, thank you for your kind words and this wonderful review!

August 20, 2020

Bill Kay has provided me with a wonderful experience since I bought my car four years ago. Service is knowledgeable and very helpful each time I visit. More

by L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 21, 2020 -

Bill Kay Nissan responded

Hi L., we are very happy to have provided you with such a positive experience!

August 20, 2020

Excellent service and Jerimy is very courteous and thorough when it comes to explaining the repairs or maintenance needed. Jerimy is actually the reason I started bringing my car here. Another dealers More

by IO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 21, 2020 -

Bill Kay Nissan responded

Hi Io, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 20, 2020

I love this dealership. From the salesmen to the service advisors. They are patient, empathetic, and knowledgeable. I appreciate the relaxing atmosphere as well. At least compared to other dealerships. More

by C soup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 21, 2020 -

Bill Kay Nissan responded

C Soup, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 20, 2020

We bought a great car at a great price from a great salesperson. Also, the service department was responsive and helpful when I had a question. I would recommend this dealer to everyone. More

by Badtke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Delaney, Kim Golden, Carl Beckstrom
Aug 21, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 20, 2020

Very professional and considerate and helpfulness . Eager to help and always aim to please , I. Like that. I drive a long way to come here and I don’t mind at all. More

by aanesb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delaney, Carl Beckstrom, Alex Stewart
Aug 21, 2020 -

Bill Kay Nissan responded

Hi Aanesb, we are very happy to have provided you with such a positive experience!

Nov 02, 2020 -

aanesb responded

This is one of the most professional, considerate and courteous group I’ve been happy to do business with. Just what you need during these times, people that still care about you and the reputation of their business. Their ethics, hard work , and timeliness are impeccable. Hooray for Bill Kay.

August 19, 2020

Bill Kay has consistently provided first class service a sales to us. (as a family we have purchased 11 vehicles from BK) Jerimy Witt, our service advisor is extraordinary - knowledgeable, courteous and acc More

by JLESWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 20, 2020 -

Bill Kay Nissan responded

Jleswing, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 19, 2020

I've been helped as always y I like the brand for its quality. Thank You !! Yor service and attention are the best and I More

by MAURYSONY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose, Khalil Sulaiman, Carl Beckstrom, Hector Flores, Fernando Flores
Aug 20, 2020 -

Bill Kay Nissan responded

Hi Maurysony99, we are very happy to have provided you with such a positive experience!

August 18, 2020

Always great service. I trust them to do right by our car, wallet and us. The phone consultation helped a lot, the towing service was super helpful, and the problem was fixed. What could be better? More

by Mczuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 19, 2020 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!!!!!

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