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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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August 26, 2020

The service dept did a fine job of an oil change and correcting a brake situation. Explained brake problem clearly. Waiting area was clean and quiet. Performed service in time scheduled. More

by JMMCATEE626
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Bill Kay Nissan responded

Hi Jmmcatee626, we are very happy to have provided you with such a positive experience!

August 25, 2020

Great service and the work completed in a timely manner. I was offered a loner car which worked out perfectly. Cost at the dealer always seemed higher but I feel confident the work was done correctly More

by jilsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Alex Stewart
Aug 26, 2020 -

Bill Kay Nissan responded

Jilsy1, we're happy to hear you had such a positive experience with our team!

August 25, 2020

Whenever I visit your store I get greeted with a smile and a big hello. This time wasn’t any different. Jerimy as always gets the job done and fast. Thank you Jerimy again! More

by RMICHIELS
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 25, 2020

I have been going to Bill Kay Nissan for maintenance since I bought from there. Great service. Jerimy is a great guy and honest. Any problem or question, ask for Jerimy. More

by HCFUNG814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 25, 2020

Friendly, open early, easy to schedule appointment, spaced out social distance waiting area, quick service, personal touch email, car cleaned off, Apple Pay with my watch! More

by jrsmith04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 24, 2020

Ric was great! He found me the best deal for me on my tires. I was in and out quickly. He answered all my questions. Great experience! More

by Louise Moorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Bill Kay Nissan responded

Hi Louise Moorr, we are very happy to have provided you with such a positive experience!

August 24, 2020

Rick fundyon is just great. Answers all your questions and is really upbeat and friendly. He’s the only person that I really saw during my appointment More

by DONNASCHOEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Bill Kay Nissan responded

Hi Donnaschoemer, we are very happy to have provided you with such a positive experience!

August 24, 2020

Always provides prompt friendly service along with maintenance pricing that is a priced far below the other Nissan dealers in the area. Staff is always friendly and communicate efficiently. More

by Cjstang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Aug 26, 2020 -

Bill Kay Nissan responded

Cjstang1, thank you for your kind words and this wonderful review!

August 22, 2020

Had a wonderful experience getting my car serviced at Bill Kay Nissan. I worked with Alex and he was very welcoming, kind and informative. I was hesitant to bring my car to a dealership after other bad e More

by dena.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 22, 2020 -

Bill Kay Nissan responded

Hi Dena.edu, we are very happy to have provided you with such a positive experience!

August 21, 2020

I have always had good experiences at this location. Staff is kind and courteous. They listen and make a bad situation less stressful. Thank you ! More

by CHIVISSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Fernando Flores
Aug 22, 2020 -

Bill Kay Nissan responded

Chivissandoval, we are glad we could help!

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