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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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September 14, 2020

Very helpful. Good job always.Jeremy is one of the best Very helpful. Good job always. Jeremy is one of the best service ppl that I ever worked with. Always professional and kind Very good experience as More

by TGMAGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Tgmagas, we are very happy to have provided you with such a positive experience!

September 14, 2020

Doc really makes the service experience very comfortable and informative of all work needed and not necessary work. It’s always a joy bringing my in for work More

by aramosjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bill Kay Nissan responded

Aramosjr1, we are glad we could help!

September 11, 2020

Rik was terrific, customer service was great. Had to come in for a recall, quick service. Close to my work, would come here every time. More

by kkastners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 09, 2020

No issues. Everything was fast and efficient and the quality of work was amazing. I have nothing negative to say about this place and the employees who work there More

by GILBERT_MIRANDA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Bill Kay Nissan responded

Thank you, for a #1 star rating.

September 09, 2020

Prompt, courteous and fair! Thry have easy access to on line appointments through their web site. I would highly recommended them for any of your vehicle service needs! More

by KCECCHETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando L. , Alex Stewart
Sep 09, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!

September 05, 2020

Good service other than not getting a call back when the car is ready and no car wash either. Had to call myself to set up a pick up. More

by Opadilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 05, 2020 -

Bill Kay Nissan responded

Please if you would call me, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

September 04, 2020

Pleasant and friendly staff, fast and speedy service provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. More

by ANTIGONYMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 05, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2020

Great customer service. Nice to see that they were following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It More

by dmtrifn
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 04, 2020

Very courteous and detailed in describing issues . Prompt servicing. Do their best to reduce customer's cost.nice complementary car wash. Overall good experience each time More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Bill Kay Nissan responded

Hi S, we are very happy to have provided you with such a positive experience!

September 03, 2020

Thank you for taking care of everything with my car. My car is running great. Everyone was great to work with & very knowledgeable. I would recommend them to family & friends. More

by HNSTEVENS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Esmits, Carl Beckstrom
Sep 03, 2020 -

Bill Kay Nissan responded

Hnstevens2, thank you for your kind words and this wonderful review!

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