1,738 Reviews of Bill Kay Nissan - Service Center
The service techs are always friendly and efficient. I appreciate the immediacy of attending to my appointment, though I was early, along with the details related to future service appointments. appreciate the immediacy of attending to my appointment, though I was early, along with the details related to future service appointments. More
A good and fair place u car is in good hands and straight to the point and when asked to check out some things that might be a problem very good at doing that thx u straight to the point and when asked to check out some things that might be a problem very good at doing that thx u More
Outstanding service by the Service Team at Bill Kay Nissan! Professional, knowledgeable, honest and courteous staff dedicated to ensure customer satisfaction throughout! Highly recommended for any serv Nissan! Professional, knowledgeable, honest and courteous staff dedicated to ensure customer satisfaction throughout! Highly recommended for any service needs Thanks Ric! More
Carl said he would call when tire was in which was supposed to be around 4:00. He never called. Tried calling multiple times after 4 to find out and got his voicemail. Decided to just come in around 5 supposed to be around 4:00. He never called. Tried calling multiple times after 4 to find out and got his voicemail. Decided to just come in around 5:15 and apparently Carl left for home around 4:30 and my car was done already without him letting me know. More
Despite appointment for oil change, my son had to wait 2.5 hours at dealership until vehicle was ready. Really? Completely unacceptable.What is the point of an appointment? Also son brought home a list of 2.5 hours at dealership until vehicle was ready. Really? Completely unacceptable.What is the point of an appointment? Also son brought home a list of multiple items requiring “immediate attention” (easiest was tire rotation) but no one talked to him about addressing. Especially puzzling since vehicle was in for 60k mile service and tire rotation is part of manufacturer recommended services. Disappointing all around.... More
From the first phone call, to picking up our vehicle we had executive service. I can’t say enough about Wayne and Jeremy very knowledgeable in their field. Life long customer had executive service. I can’t say enough about Wayne and Jeremy very knowledgeable in their field. Life long customer More
Alex was very helpful. He was able to provide a loaner and complete my repairs without me waiting. He reviewed the repairs with me and informed me on when my next appointment should be scheduled. Great and complete my repairs without me waiting. He reviewed the repairs with me and informed me on when my next appointment should be scheduled. Great job 👍🏻 More
Friendly good service. Making the appointment was easy and timely. Work was done when promised. I was wowed on the service they did on my tire which had a slow leak. and timely. Work was done when promised. I was wowed on the service they did on my tire which had a slow leak. More
Really nice service and responsive. Made sure to check warranty coverage and any open recall items. Ric was great at keeping me updated and explaining the charges. warranty coverage and any open recall items. Ric was great at keeping me updated and explaining the charges. More