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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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September 28, 2020

Service was performed effeceintly. Friendly staff was easy to work with. Kept me updated on the status of my vehicle. Reviewed vehicle items that may need to be addressed but we're not pushy regarding More

by JEFF.MIKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Just all around good service from everyone! Nissan is the only place I bring my car to be serviced since I bought it in 2010. More

by WASHINGTHEKIDS5comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 28, 2020 -

Bill Kay Nissan responded

Hi Washingthekids5comcast.net, we are very happy to have provided you with such a positive experience

September 25, 2020

Great service. I am very satisfied staff very friendly addressed my concerns car is running very quietly now air conditioner working good.................:very satisfied very More

by CHRIS.JAGALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 26, 2020 -

Bill Kay Nissan responded

Chris.jagalski, thank you for your kind words and this wonderful review!

September 25, 2020

It's a pleasure as always to have my car serviced by your team. Quick and well priced !! A very satisfied customer. Keep up the good work. More

by PJOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 26, 2020 -

Bill Kay Nissan responded

Pjost, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 25, 2020

Bill Kay Nissan in Downers Grove is arguably the best in the western suburbs: customer service is always superb, the maintenance work done is always rapidly efficient, and the complementary washes after the More

by ryanmorgan228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Alex Stewart
Sep 26, 2020 -

Bill Kay Nissan responded

Ryanmorgan228, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 25, 2020

Rick was so professional & understanding. He patiently explained what was wrong with my vehicle and what will be fixed and why. This helps me as a customer to understand fully the reasons for the required More

by BOLA345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Sep 26, 2020 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 25, 2020

Great dealership! Very clean! Appreciated complimentary services. Staff was friendly when I came in for my tire rotation. The visit was delightful! Thanks Bill Kay Nissan! More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Golden, Carl Beckstrom
Sep 26, 2020 -

Bill Kay Nissan responded

Hi Ali, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

September 23, 2020

I was very pleased with the help and information I received this week from Nissan in Downers Grove. It was a pleasant experience. The staff was very helpful and they answered all my questions and lu More

by Kathy Jean Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 23, 2020 -

Bill Kay Nissan responded

Thank you Kathy Jean Otto, For a outstanding star rating!!!!

September 23, 2020

I had an appointment for 5. But it got cancelled somehow. Anyway they did the oil change and let me us the coupon that was sent to me. I had to wait at first to get help but pretty quick overall. More

by MHANKE2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Hi Mhanke2010, we are very happy to have provided you with such a positive experience!

September 22, 2020

They handled all of my needs within a timely manner. All concerns about my vehicle were brought to me in discussed by priority. Great experience More

by Ltennisluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 23, 2020 -

Bill Kay Nissan responded

Ltennisluv, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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