1,738 Reviews of Bill Kay Nissan - Service Center
Both Eric and Carl in the service department were very helpful in getting my vehicle covered under warranty. The were also friendly and able to get my vehicle completed within 24 hours once the work was helpful in getting my vehicle covered under warranty. The were also friendly and able to get my vehicle completed within 24 hours once the work was approbations More
Nice fast service, good price, reliable. I'm not much for words but since theres a 25 word minimum I'll continue writing some more. words but since theres a 25 word minimum I'll continue writing some more. More
Jeremy and Rick always take care of me. They answer all of my questions and overall communication is excellent. That’s why I keep going back to them. of my questions and overall communication is excellent. That’s why I keep going back to them. More
Came in for my regular oil change. Was told I had a recall and it would take several hours. They set me up with an instant loaner so I didn't have to wait so long. Terrific service! recall and it would take several hours. They set me up with an instant loaner so I didn't have to wait so long. Terrific service! More
I came for Nissan recall and oil change. They provided a car for me to use that made my day much easier. I had no waiting and was very pleased. Very reasonable price for oil change. car for me to use that made my day much easier. I had no waiting and was very pleased. Very reasonable price for oil change. More
Carl was extremely nice. The wait time was longer then estimated, but that might be due to what had to be done to reprogram or re-calibrate the front end detection of sensor? That was done along with an o estimated, but that might be due to what had to be done to reprogram or re-calibrate the front end detection of sensor? That was done along with an oil change. My only suggestion would be to provide more frequent updates on profess/status. If the front and detection safety feature is fixed I will be happy! Time will tell. I am disappointed that the 2019 Nissan Sentra does not have an audio reminder bell if seatbelts are not buckled! Why would you eliminate this feature, it does not make sense to me and I would never have thought that it would not be available on all cars! More
From my first phone call to the last minute of checkout, I was treated courteously and timely. I was given a loaner car that was clean and comfortable. Work was completed in the time frame quoted. I was treated courteously and timely. I was given a loaner car that was clean and comfortable. Work was completed in the time frame quoted. More
Excellent service department, diagnost the problem and repaired it in a superb time. The service dept is very frendly and went above and beyond my expectations. repaired it in a superb time. The service dept is very frendly and went above and beyond my expectations. More