1,738 Reviews of Bill Kay Nissan - Service Center
This was my first visit to Bill Kay Nissan. I was treated well by Ric in the Service Department. My problem was resolved while I waited and I would recommend this company to others. treated well by Ric in the Service Department. My problem was resolved while I waited and I would recommend this company to others. More
I want to complement Rick in the service department for taking care of a few items on my recently purchased Rogue. He was professional and efficient. I appreciate the excellent service. taking care of a few items on my recently purchased Rogue. He was professional and efficient. I appreciate the excellent service. More
Carl and his team are very courtesans professional. I don’t live near this dealership, but I chose to go to Bill Kay of Downers Grove because of their excellent service. The sales rep, Khalil Sulaiman, don’t live near this dealership, but I chose to go to Bill Kay of Downers Grove because of their excellent service. The sales rep, Khalil Sulaiman, is a good guy too. More
Staff is always so welcoming and friendly, made sure everything was taken cared off and left happy. Love this team at this location. Always stayed in communication with me and didn’t twist my arm or lie everything was taken cared off and left happy. Love this team at this location. Always stayed in communication with me and didn’t twist my arm or lie to me to spend all this extra money which is rare unlike most dealerships. Truly cared service team truly cares about the safety and satisfaction of their guest. More
The service was professional. I was waiting at the dealer and it was very comfortable. Their explanation for the service was very clear and satisfying. and it was very comfortable. Their explanation for the service was very clear and satisfying. More
Friendly, expert staff. Good mechanics who know what they’re doing. Required work was explained thoroughly by service advisor and work completed in a timely manner. they’re doing. Required work was explained thoroughly by service advisor and work completed in a timely manner. More
Ric was informative and thorough. He really takes his time to learn about your issues and tells you exactly what the solutions are. Great guy to work with. time to learn about your issues and tells you exactly what the solutions are. Great guy to work with. More
I brought my company car in for service and was completely blown away by the great way I was treated. It was quick and painless. Erik was amazing! completely blown away by the great way I was treated. It was quick and painless. Erik was amazing! More
Recall repair service needed. Quick and easy check in Recall repair service needed. Quick and easy check in and work was done quickly. I was a little surprised to see several employees walking through Recall repair service needed. Quick and easy check in and work was done quickly. I was a little surprised to see several employees walking through the waiting area without masks. Even the cashier was not wearing a mask. More
Their service department is great! Never try to sell me something that my car doesn’t need. It’s a pleasure to feel that they are honest AND fast! something that my car doesn’t need. It’s a pleasure to feel that they are honest AND fast! More