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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

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March 08, 2023

one word two words three words four words five words six words seven words eight words More

by RBAIN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 09, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2023

Service was great , and very helpful … They told me what exactly what I needed and got it done More

by eddtorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 07, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 07, 2023

Exceptional dealership and outstanding sales and service as always. Thank you for the excellent and efficient customer service! More

by abhe23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 07, 2023 -

Bill Kay Nissan responded

Abhe23, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 07, 2023

Convenient and friendly … hours were good, service was quick. No complaints. Four more words to go. More

by kirtleymanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 08, 2023 -

Bill Kay Nissan responded

Hi Kirtleymanor, we are very happy to have provided you with such a positive experience!

March 06, 2023

Nice service all staff very kind especially Rick thank you Nisan bill kay for your service More

by Nnormaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bill Kay Nissan responded

Nnormaperez, we are glad we could help!

March 06, 2023

Rick did a great job, I alway hate having to pay more money when I come in for a certain fix and end up with other problems, Rick was very helpful and able to get me a price I was willing to pay More

by mpherald
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bill Kay Nissan responded

Hi Mpherald, we are very happy to have provided you with such a positive experience!

March 05, 2023

Easy to make a service appointment, with times that work for my schedule. Professional service advisors More

by traffguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 07, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 05, 2023

Always friendly and they go above and beyond to help you and solve your problem More

by Dtdrpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Montalvo
Mar 07, 2023 -

Bill Kay Nissan responded

Hi Dtdrpd, we are very happy to have provided you with such a positive experience!

March 02, 2023

Very friendly. My car was ready at the time they said it would be done More

by EVELYNCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 03, 2023 -

Bill Kay Nissan responded

Evelyncampos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 01, 2023

Bill Kay Nissan is the absolute only place that I go to for my SUV’s service. The past few visits Erik and the rest of the staff have been amazing. Erik is wonderful with explaining the problematic occurre More

by troyh87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 01, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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