Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

Sort by
November 03, 2020

Very Nice service person. Willing to take care of my need right then. The cashier needs to speak more professionally to the other employees. Sharp tone. I could clearly hear. Please make sure all employe More

by Hodges21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Klein
Nov 04, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2020

I had a wonderful experience.. the staff was very friendly and helpful. I felt comfortable enough to ask questions and got honest answers. Thank you! More

by YAMINAHSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Bill Kay Nissan responded

We thank you YAMINAHSMITH1, For your very kind words and outstanding star rating!!!

November 02, 2020

This was a simple fix where Jerimy helped me with a key gone bad. Great service as always! I called ahead, I was quickly greeted and they started working on the problem right away. I love it when an easy f More

by TOMBOSWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 02, 2020 -

Bill Kay Nissan responded

Very glad we could help. Thank you.

October 30, 2020

Carl went above and beyond to help fix my vehicle. He was able to solve multiple issues in a timely manner and communicated very well. More

by MJMAMAK72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 31, 2020 -

Bill Kay Nissan responded

Mjmamak72, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 30, 2020

Ric was very helpful when I had my Sentra towed in with a busted ball joint. They had the part and got my car fixed promptly. I was truly surprised at how quickly they called to say it was ready and no other More

by MORGANJE79
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Mr. Ric was excellent, made everything very simple, I have 2 Nissan will always be at Bill Kay. Thanks and keep up the good work. More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Bill Kay Nissan responded

Hi Mohammed, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 29, 2020

Great service, very responsive team. I took my Sentra in and I got a courtesy ride within 5 minutes and the car was ready sooner than expected. More

by TAAHA.SHAKIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
October 29, 2020

I bought my car here and Iā€™ve had work done on it a few times. Ric is always thorough and honest with me and helps me find ways to save money. More

by beckystell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

I was able to make a service appointment last minute and they were very friendly and efficient and got the job done quickly. Very happy I bought my car here. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 29, 2020 -

Bill Kay Nissan responded

Jf, we are glad we could help!

October 28, 2020

I was in and out in a timely manner . . Service was great and scheduling the appointment was relatively easy . Jeremy is always professional and always helpful . More

by yinkay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 28, 2020 -

Bill Kay Nissan responded

Yinkay02, thank you for your kind words and this wonderful review!

...
118
...