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1,741 Reviews of Bill Kay Nissan - Service Center
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January 08, 2025
Bill Kay Nissan service department Ric, Robert and Jose, and Nick were very customer oriented and helpful during my scheduled maintenance appointment. and Nick were very customer oriented and helpful during my scheduled maintenance appointment. More
by JJ Bailey
Employees Worked With
Other Employees :
Jose, service technician
January 08, 2025
The service manager was excellent in taking care of me. They always do the best work! They always do the best work! More
by JJ Bailey
January 04, 2025
I had a terrible experience with this location. They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even the They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even they couldn’t do anything about it. I ended up paying a huge amount I shouldn’t have been charged in the first place. I strongly advise against using the services at this location under any circumstances. More
by Sara
November 25, 2024
Why make appointments if you aren't going to honor the times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours times? I had a 1:15 appt for an oil change & was finished at 3:15. My time is important & valuable too. I have NEVER had an oil change take 2 hours before. More
by eric.goyne
Employees Worked With
November 02, 2023
RIC from the NISSAN Service Department always has excellent professional knowledge , experience and works well with customers. Thanks excellent professional knowledge , experience and works well with customers. Thanks More
by Krystyna
Employees Worked With
October 31, 2023
Great experience and fast service. The guys treat you well when you arrive to the service area. The guys treat you well when you arrive to the service area. More
by CathyR
Verified CustomerOctober 21, 2023
Went in for service on my car today. Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But t Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But the GM walked right past the 4 customers without saying a word. He’s happy to take your money when you’re buying. Could care less about you after the fact. Came out of the restroom and then he stood and watch TV for a few minutes still said nothing and went to his office. Some people feel so entitled! Very disappointed. By the way we love Tim and Ric! . Great employees! More
by Nancy
Employees Worked With
October 16, 2023
Nick, Steve and the sweet lady in finance were very helpful! Thank you all for your service! helpful! Thank you all for your service! More
by steph_biff
October 16, 2023
Accommodating, professional, worked with my schedule to fir me. Nice waiting room. Went over repairs needed fir me. Nice waiting room. Went over repairs needed More
by BRANDTB44
Employees Worked With
