
Bill Kay Nissan
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,587 reviews
Best dealership ever. Tim was so patient and understanding. I will never go anywhere else. He put me in a safe reliable car. He has been very helpful everytime I go in ther Tim was so patient and understanding. I will never go anywhere else. He put me in a safe reliable car. He has been very helpful everytime I go in there. More
Check starting problems The diagnostics of the starting problem took about 2 hours but everything was checked. Rick explained it and confirmed it was in good working conditi The diagnostics of the starting problem took about 2 hours but everything was checked. Rick explained it and confirmed it was in good working condition. More
30000 Miles Service Great service at Bill Kay Nissan. I always feel my car is getting the best care. Jeremy was very friendly, helpful, and courteous. Service was comp Great service at Bill Kay Nissan. I always feel my car is getting the best care. Jeremy was very friendly, helpful, and courteous. Service was completed in a timely manner. More
Recall My car was taken care of and when the work that needed to be done would take longer than expected I was given a loner. My car was taken care of and when the work that needed to be done would take longer than expected I was given a loner. More
Polite Was given polite service. Work was done in a timely manner. Car was washed which it really needed. Service technician was very friendly and informativ Was given polite service. Work was done in a timely manner. Car was washed which it really needed. Service technician was very friendly and informative. More
Pathfinder Tim did a great job finding us the right Pathfinder. In a relatively short period of time, Tim closed the deal for the Pathfinder that we were looking Tim did a great job finding us the right Pathfinder. In a relatively short period of time, Tim closed the deal for the Pathfinder that we were looking for. Much appreciated! More
65000 Mile Checkup Very helpful in making sure vehicle is safe and will keep on going for another 65000 miles. I will bring back for additional service as needed. Very helpful in making sure vehicle is safe and will keep on going for another 65000 miles. I will bring back for additional service as needed. More
Bill Kay's service department is OUTSTANDING! I cannot recommend the service department at Bill Kay Nissan ENOUGH!!!!! They really go the extra mile to help their customers. The waiting area is p I cannot recommend the service department at Bill Kay Nissan ENOUGH!!!!! They really go the extra mile to help their customers. The waiting area is pleasant, free coffee and water. But it is the people who make it special. Fernando and Jeremy are professional, helpful, and customer proactive. Though I don't relish bringing in my car for service...it is much more tolerable going to Bill Kay's service department! More
Efficient The service was very thorough and complete and completed in a very timely manner. There was no problem providing me with a loaner car for one day. Al The service was very thorough and complete and completed in a very timely manner. There was no problem providing me with a loaner car for one day. Although the repairs were expensive, I felt the pricing was fair. More
Good Job! Jerimy was very helpful and called me before doing any major repairs. I appreciated that. Good team and I look forward to coming back and potentially Jerimy was very helpful and called me before doing any major repairs. I appreciated that. Good team and I look forward to coming back and potentially down the line purchasing a new Nissan. Thanks team! More