Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Kay Nissan

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.6
2,566 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and ...
Contact Dealership
View Awards
Closed Today
View All Hours

1601 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 2,566 reviews

March 07, 2025

Great service and I love my new vehicle car my sales person and the manager worked with me so I can get me a vehicle. More

by sharinagriffin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larnell PIllow
Report | Print
March 06, 2025

Nick Z and Steve B. Thank you for your wonderful help in finding our new car. You guys went above and beyond the call of duty. More

by steph_biff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 04, 2025

I recently had an accident with a deer where my car was totaled. Nick Z was extremely helpful in coordinating with one of the other Bill Kay dealerships to get me into a new vehicle that was very close to More

by matuskl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 08, 2025

Awesome service! Steve B was a phenomenal sales person, and Malcohm and Ervin were also super helpful. Love my new Murabo! More

by Kelly R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcohm Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ervin (finance)
Report | Print
January 30, 2025

Steve is a cool dude, he put me in a solid vehicle and wasn't one of those weirdo car salesmen. More

by .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larnell
Report | Print
Feb 03, 2025 -

Bill Kay Nissan responded

Thank you for the awesome review! We're thrilled to hear that Steve made your experience smooth and enjoyable. We here at Bill Kay Nissan pride ourselves on being straightforward and helping you find the right fit. Hope you're loving your new ride!

January 18, 2025

Bill Kay dealership has great and friendly staff. Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and profession More

by AJPeppers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcohm Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley
Report | Print
Jan 21, 2025 -

Bill Kay Nissan responded

Thank you so much for the fantastic review, AJPeppers! We’re thrilled to hear that Lisa, Malcolm, and Bradley were able to assist you and provide such a great experience. We’re proud of our team and their commitment to delivering excellent service. Your kind words mean a lot to us, and we’re looking forward to welcoming you back to Bill Kay Nissan for any future needs. Thanks again for choosing us!

More
January 18, 2025

Very good person, very helpful and try to help you the best way she can. It was a great experience meeting Lisa Pugh! More

by Tavaris Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Bill Kay Nissan responded

Thank you so much for your wonderful review, Tavaris! We're so glad to hear that Lisa was able to assist you and make your experience a great one. She truly strives to provide excellent service, and your kind words mean a lot. We here at Bill Kay Nissan appreciate your feedback and look forward to helping you again in the future!

More
January 14, 2025

In the past few weeks, I sent an email to Justin Delgado regarding why in the service apartment in specific Rick Funston and Mike charged twice for the same services. Until today, I have not received any re More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Report | Print
Jan 14, 2025 -

Bill Kay Nissan responded

Dear DS, Thank you for bringing this to my attention. I sincerely apologize for the delay in responding to your concerns and for the experience you described. We have several systems and apologize if I have missed your email. I take these matters very seriously and strive to resolve them promptly. I will personally review your situation and ensure that it is addressed immediately. Please provide me with your information by email at jdelgado@billkaynissan.com or feel free to contact me directly at (630)969-3200, so we can work towards a resolution together. Sincerely, Justin Delgado Executive Manager, Bill Kay Nissan

More
January 08, 2025

The service manager was excellent in taking care of me. They always do the best work! More

by JJ Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tyminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Bill Kay Nissan responded

Thank you so much, JJ, for your wonderful review! We're thrilled to hear that Ric, Robert, Jose, and Nick provided you with such excellent customer service during your scheduled maintenance at Bill Kay Nissan. We take great pride in making sure our customers are well taken care of, and it’s great to know that our team was able to make your experience positive. We look forward to serving you again in the future!

More
January 08, 2025

Bill Kay Nissan service department Ric, Robert and Jose, and Nick were very customer oriented and helpful during my scheduled maintenance appointment. More

by JJ Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tyminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, service technician
Report | Print
Jan 10, 2025 -

Bill Kay Nissan responded

Thank you so much, JJ, for your wonderful review! We're thrilled to hear that Ric, Robert, Jose, and Nick provided you with such excellent customer service during your scheduled maintenance at Bill Kay Nissan. We take great pride in making sure our customers are well taken care of, and it’s great to know that our team was able to make your experience positive. We look forward to serving you again in the future!

More
1
2
...
257