Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,570 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,570 reviews
April 04, 2025
Awesome! Aimed at getting me the vehicle that I wanted with big great sales of Steve. Aimed at getting me the vehicle that I wanted with big great sales of Steve. More
by amazingly.ab
March 21, 2025
Lisa was so great. She helped me after no other dealership could. I’m so grateful for her .she made this process so easy. She helped me after no other dealership could. I’m so grateful for her .she made this process so easy. More
by Margaret p
March 20, 2025
Great dealer, Steve's a great sales person who helped me get the exact kind of car I was looking for. get the exact kind of car I was looking for. More
by notchris
Employees Worked With
March 09, 2025
Went in for a transmission issue, and it ended up costing me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job t me over $200, just to get terrible diagnostics. Didn't tell me up-front that the diagnostics would cost $200. Only person that actually did his job there was the mechanic, who identified the problem and pointed out the correct part that needed to be replaced. The estimate for the repair was over $2K, the bad part was misidentified in the written repair estimate. The written estimate that I received was so vague as to be useless. I took me some time, but ordered the correct part and fixed it at home for about $500. Trust their mechanics, distrust their staff More
by juan H
March 07, 2025
Great service and I love my new vehicle car my sales person and the manager worked with me so I can get me a vehicle. person and the manager worked with me so I can get me a vehicle. More
by sharinagriffin2
March 06, 2025
Nick Z and Steve B. Thank you for your wonderful help in finding our new car. You guys went above and beyond the call of duty. Thank you for your wonderful help in finding our new car. You guys went above and beyond the call of duty. More
by steph_biff
March 04, 2025
I recently had an accident with a deer where my car was totaled. Nick Z was extremely helpful in coordinating with one of the other Bill Kay dealerships to get me into a new vehicle that was very close to totaled. Nick Z was extremely helpful in coordinating with one of the other Bill Kay dealerships to get me into a new vehicle that was very close to the one I lost. I really appreciate his expertise and he is very knowledgeable and customer service oriented. He greatly enhances Bill Kay Nissan! Thanks so much, Nick! You’re awesome! More
by matuskl
Employees Worked With
February 08, 2025
Awesome service! Steve B was a phenomenal sales person, and Malcohm and Ervin were also super helpful. Love my new Murabo! Steve B was a phenomenal sales person, and Malcohm and Ervin were also super helpful. Love my new Murabo! More
by Kelly R
January 30, 2025
Steve is a cool dude, he put me in a solid vehicle and wasn't one of those weirdo car salesmen. wasn't one of those weirdo car salesmen. More
by .
January 18, 2025
Bill Kay dealership has great and friendly staff. Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and profession Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and professional. Very welcoming and awesome dealership 👍🏾👍🏾 More
by AJPeppers
