Bill Kay Honda

I purchased a new CR-V, and found the experience to be mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that was also positive enough to try them again. I asked area dealerships for a quote for the car I wanted, and Brent and Pete and the service manager all contacted me back via email, which impressed me. The other dealerships did not seem as interested. Brent gave me the best internet price, and I was happy to find the exact car that I saw on the internet when I got there a few days later. Max was my sales guy, and in more than 40 years of customer service, I have seldom run across someone so easy to talk to, and yet determined to be sure I am satisfied with all aspects of my purchase. Max has gone over and above to deliver for me, and I am very appreciative. Buying a car is usually a stressful and tedious experience, in my view, and all three of these gentlemen made the process as smooth as can be. I always dread the part with the finance guy, but Pete was friendly, efficient, and also extremely customer-focused - all qualities I look for when dealing with any business. I definitely would not hesitate to recommend this dealership to anyone. More

I have shopped 3 dealerships in the last 10 years or so, 3 out of 4 purchases were @ bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happ 3 out of 4 purchases were @ bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happy with Donny's stellar customer service and Brent worked wonders for me. I would highly recommend this greta group of people. More

Went in to look at a used car with an asking price of about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty company was over $500 higher than at 2 other competing dealerships. When I asked for a discount off sticker price the salesman told me "You can leave now" and pointed at the door. Will NEVER buy a car here. More

They helped me find the right car I wanted. Both employes were very nice and friendly. When I picked up my vehicle it was very sharp and with license plates ready to go :). Highly recommended dealership. Als were very nice and friendly. When I picked up my vehicle it was very sharp and with license plates ready to go :). Highly recommended dealership. Also if I have any questions they answer or call me back ASAP. I loved my purchase thank you very much Bill Kay for your help very satisfied :) More

I bought a new Honda Civic from Bill Kay Honda via the internet. Brent Kurtyak was quick to respond to my every question and set the price for the car. The price was by far the lowest(about $700)I had s internet. Brent Kurtyak was quick to respond to my every question and set the price for the car. The price was by far the lowest(about $700)I had seen within 300 miles. All of the transaction took place on the internet except for two phone calls. When I arrived to pick up the car it was ready and waiting inside the dealership. Bert was also waiting (It was his day off but he came in). He patiently went over the Civic with me explaining everything I questioned him about. We then did the paperwork, which was quick and courteous. Brent joined us and we talked about Hondas and how easy it was dealing with Bill Kay. They kept offering us coffee and beverages. The overall experience was better than great. I got an excellent price, the exact vehilce I wanted, Brent and Bert were fun to deal with, and I was in and out in less than two hours. I would highly recommend Bill Kay Honda and Bert and Brent to anyone looking for a great car and great deal!!!!! More

My experience and Bill Kay Honda was amazing! I was a first time buyer age 24 good credit history! No other dealership and I had been to at least 8 would even consider listening to my requests of what I first time buyer age 24 good credit history! No other dealership and I had been to at least 8 would even consider listening to my requests of what I wanted price, style of car etc. Not only did Scott my salesman come out in the windy bluster snowy cold to greet me, he really listened to me. He was able to bring me to a price per month that I felt comfortable with. Very friendly and honest salesman, Scott really just wanted me to leave Bill Kay that day happy and satisfied. After Scott finalized pricing per month the Business Director Peter was able to bring me down about 8% on my interest rate! He also was very informative and helpful, he wanted to really make sure I could save as much money as I could! For the first time buying a car at 24 years old this kind of customer service in a dealership really left me leaving happpy and completely 100% satisfied! I would recommend this dealership to anyone Purchase was a 2005 chevy cobalt 2dr fully loaded! More

We were very pleased with our serves and would use Bill Kay again! We got the best price on the car we were looking for. Kay again! We got the best price on the car we were looking for. More

I traveled 80 miles to this dealership because they were the most responsive one after I contacted several by email about my sudden need to buy a replacement car. I am definitely not a fan of the whole car the most responsive one after I contacted several by email about my sudden need to buy a replacement car. I am definitely not a fan of the whole car-buying process, but, I must say that this particular dealership made this a very positive experience. Donny McGee was friendly, easy to work with, and very very patient. Brent Kurtyak (Internet Sales) was awesome too. I will be encouraging people in my neck of the woods (further south down the I-57) to check this dealership out if they are ever in the market for a car. More

Donny McGee is a great salesperson!!! He is honest, courteous, and very helpful and not afraid to ask someone else if he does not know the answer to your question. My husband and I have bought a lot of courteous, and very helpful and not afraid to ask someone else if he does not know the answer to your question. My husband and I have bought a lot of cars in the past and Donny is the most honest salesman that we have ever dealt with. The finance manager on the other hand was too pushy to sell us the extra warrentee that we did not want and did not want to honor the price quote that we had received on an outside source in which the Manager had agreed upon over the phone. We purchased the vehicle for the price on the quote but did not receive it for the same monthly payment even though we were prepared to pay the down payment and other fees that were not included in this particular quote. His signature was illegible and I can not remember his name. We almost walked out because of his pushiness. If it were not for the finance manager our experience at Bill Kay Honda would have been great although we were there on a Saturday afternoon in January and they were extremely busy selling vehicles. But who can fault them for that? That just means that many other people like their product too! Dan and Lisa Maxedon More

Would recommend calling the dealership to confirm details of the online vehicle description. Options listed included heated leather seats (front & rear), moonroof, delayed front headlights, mirror turn sign of the online vehicle description. Options listed included heated leather seats (front & rear), moonroof, delayed front headlights, mirror turn signal indicators, etc. When we arrived to inspect the vehicle, none of these options were present. Pointed this out to the salesman, but no explanation given as to the discrepancy. Unsure if the description was downloaded from a website without confirmation by actually looking at the vehicle or a dealership tactic. Do your homework on NADA.com for trade-in value and stick to your price. In our experience, we did our homework and didn't budge from this number; eventually our trade-in price was met. Ultimately bought another vehicle here with some but not all of the features. High-volume dealership and waited over 45 minutes to speak with the finance director and finalize paperwork. Would recommend additional finance personnel. NOTE: Multiple auto dealership in immediate area. Don't hesitate to make it known that you're looking elsewhere. It's a strong motivator! More