Bill Kay Chevrolet - Service Center

Came to dealer with issue starting. Charged $189 for diagnostic, told service writer main issue was starting, but during the multiple attempts to start a check engine light came on. Tec Charged $189 for diagnostic, told service writer main issue was starting, but during the multiple attempts to start a check engine light came on. Tech thought the issue starting was caused by the throttle body error. Tech never tried to troubleshoot the starting issue. After replacing throttle body for $600, tech still had the starting issue. Charged $189 again to diagnose the starting issue. $900 later tech replaced faulty starter. Only had issue with check engine light after trying rapidly to start the faulty starter. Tech found a cracked starter body which they failed to find during the free inspection, and for the first $189 diagnostic fee. Baited and switched. More

Service advisors are nice and knowledgeable. Very thorough when they are explaining things to you. Very thorough when they are explaining things to you. More

Had an oil change at the dealership. Everything was done correctly and within a decent amount of time. Everything was done correctly and within a decent amount of time. More

My experience at this particular dealership is always excellent. The staff is extremely friends, knowledgeable, and quick to act on my service needs. Much appreciated! excellent. The staff is extremely friends, knowledgeable, and quick to act on my service needs. Much appreciated! More

Very courteous, clean shop and lounge. Everything was explained, quick and easy experience. Very much satisfied Everything was explained, quick and easy experience. Very much satisfied More

I came in for an oil change, told him that I had a light that went on. They checked it and fixed a hub wheel. That was the problem. that went on. They checked it and fixed a hub wheel. That was the problem. More

I have been in for service on several vehicles and the service has been outstanding! service has been outstanding! More

Blake made sure I had a car to get back and forward to work he also call to make sure everything was ok work he also call to make sure everything was ok More

The work is done well. It is a really good experience. Jaime does a great job. It is a really good experience. Jaime does a great job. More

They really went to bat for us to get a part that was not part of their regular service. Appreciate the effort. part of their regular service. Appreciate the effort. More