Bill Kay Chevrolet - Service Center

The service team at Bill Kay Chevrolet is by far one of the best customer service teams you can ever meet. Extremely friendly and focused on responding your car issues. Communicates often which help you the best customer service teams you can ever meet. Extremely friendly and focused on responding your car issues. Communicates often which help you plan your days and week. Great job!!! More

Service was good and accommodating, price was fair and wait was reasonable. I liked the status report. wait was reasonable. I liked the status report. More

The service was performed promptly and the inspection found several items that were addressed immediately. found several items that were addressed immediately. More

The service department is always courteous and responsive. Blake did a great job keeping me updated and suggesting other services for my car. responsive. Blake did a great job keeping me updated and suggesting other services for my car. More

The gentleman who assisted me went above and beyond to ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never even noticed the locks on the wheels. He tried all avenues available to ensure I didn’t leave without having a key in case something happened in the near future where the wheels would need to be removed. More

First experience at Bill Kay Chevrolet. Nothing exceptional about the service department at this dealership. Nothing exceptional about the service department at this dealership. More

I haf only GM cars for 30 years. When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was to When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was told that the wait was 6-8 month and they would call me when it is available. Nobody ever called me. I switched to Nissan and drove off with new Pathfinder right away. I drive by past your half empty parking lot quite often and do not have any desire to come back. More

Bill Kay is always friendly, helpful and reliable. All my questions are answered and my requests are completed as I asked. I will be back. All my questions are answered and my requests are completed as I asked. I will be back. More

My service advisor Marc was very thorough explaining what needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. More

Marc was great. Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his hard work was not enough and we wound up only doing a partial repair for now. More