Bill Kay Chevrolet - Service Center

Called to order some aftermarket parts Eric asked me for vin to verify correct part numbers he was thorough polite and courteous he went above and beyond you just dont find people like Eric anymore would de vin to verify correct part numbers he was thorough polite and courteous he went above and beyond you just dont find people like Eric anymore would definitely recommend this dealership and Eric!!!! More

My sales rep Quan Bodie always pleasant and eager to help make a customers needs & requests are handle w/top priority I called him re: Package A for my car that needed to be done plus got me a great price make a customers needs & requests are handle w/top priority I called him re: Package A for my car that needed to be done plus got me a great price I asked for on my mud flaps , he quickly had Eric Jones call me to set-up appt. w/all necessary info., he was extremely poliet and friendly. On 2/17 at & 7:00 am @ Bill Kay , (Lisle) service entrance I was greeted by Mark Bowling with a smiling face an warm greeting. He processed all my paperwork , going over all that would be serviced asked for any questions or concerns I had said that I requested a loner car , info hadn't passed on to him but no matter ...for he Quickly said he didnt want me to wait any longer , made arrangements for the loner & processed all the paper work. At this point I was thrilled at how quickly Mark got me on my way for Im use to service centers taking 1/2 hr to 45 mins. Mark called when my car was done , it was the day we had the bad snow storm I arrived at 6:45 pm and once again I was greeted by Mark with his pleasant smiling face . That was great after driving an hour in the treacherous snow packed roads. I give Bill Kays Cheverlot Service dept. Mark Bowling , Bill , Quan Bodie my sales Rep. (who didn't miss a beat by calling me the next day to make sure I pleased ) , and Eric Jones .....a 5 STAR approval. Thanks to all for the greaat service !!!!! Pat Kilcourse More

My car started having engine problems and the dashboard was flashing to park the car and get immediate service. I called the nearest jeep dealership from where I was (oak Lawn, Il) and brought my car there was flashing to park the car and get immediate service. I called the nearest jeep dealership from where I was (oak Lawn, Il) and brought my car there as I was a block away. After keeping my car for a week they told me there was nothing wrong with it, but wanted to charge me for looking. I took my car home and the lights strated on the dash again. I took to another dealership closer to home and after an additional week and several hundreds of dollars my car was returned, again not fixed. I called Bill kay and spoke with Mark Bowling, he told me to bring the car in and he would get to the bottom of things. After Mark and his team having my car for 2 days my car was completely fixed! Mark kept his word, found the problem (because he actually listened to what was happening with the car) and his great mechanics fixed it. It was that simple!!! I will never service my car anywhere else, and have since had 2 family members buy cars from there because of their awesome service! Thank You Bill Kay Chevrolet and Mark Bowling for making life so much easier! More

The service department is what keeps me coming back to the dealership. These service folks know corvettes. Anyone can sell them but the service department is the group that creates the loyalty the dealership. These service folks know corvettes. Anyone can sell them but the service department is the group that creates the loyalty More

Well this is a easy one to write.Mark Bowling is simply the best Service Manager a Chevy Owner could want to deal with..The man will work with you no matter what the problem is with the Chevy you are bring the best Service Manager a Chevy Owner could want to deal with..The man will work with you no matter what the problem is with the Chevy you are bringing in for service..I respect Mark for his leader ship and Manner of Professionalism..When Mark says that his guys will get your Chevy fixed he is not kidding..I have had nothing but Great luck dealing with Mark and his GM Certified Team..I would recommend this service department to any person I know.. So I say Thanks Mark Bowling for taking care of my Chevys like they where your very Own..Sincerely,, Mr and Mrs Steve Glazier More

Been working with Mark for a very long time now. He has very good knowledge of my vehicle and recommended service to be done for mileage and age of the truck. very good knowledge of my vehicle and recommended service to be done for mileage and age of the truck. More

RICH TOOK CARE OF ALL MY PROBLEMS AND MY VEHICLE WAS DONE IN NO TIME AT ALL AND RETURNED BACK TO ME CLEAN AND ALL ISSUES COMPLETED... I WILL AND I HAVE RECOMMENDED BILL KAY CHEVROLET FOR THEIR SERVICE DEPT. IN NO TIME AT ALL AND RETURNED BACK TO ME CLEAN AND ALL ISSUES COMPLETED... I WILL AND I HAVE RECOMMENDED BILL KAY CHEVROLET FOR THEIR SERVICE DEPT. RICH DOES A GREAT JOB TREATS YOU LIKE FAMILY... WILL BE BACK!!! More

I have been getting my last 3 Chevy Tahoe's serviced at Bill Kay. Most of this time I have worked with Mark Bowling. Mark is by far the most knowledgeable service person I have dealt with in my 50 som at Bill Kay. Most of this time I have worked with Mark Bowling. Mark is by far the most knowledgeable service person I have dealt with in my 50 some years. I never feel like I'm being taken advantage of because of my limited knowledge. I have had experience with multiple dealerships, i.e. Toyota, Audi, Infiniti, Acura, and other G.M. dealerships. For me the relationship/trust with Service personnel like Mark is important regardless of where I buy the vehicle. In my previous work experience I made multi million dollar purchase decisions not only on the quality of the product, but also on the quality of service provided by the company. Service is only as good as the people providing or leading it. More

I have been a customer of Bill Kay's for 20 years and the sales and service has always been outstanding. If there ever is an instance when I was not satisfied it was taken care of immediately and without the sales and service has always been outstanding. If there ever is an instance when I was not satisfied it was taken care of immediately and without hesitation. I would never buy a car anywhere else. More

Why because: Mark is exceptional with his knowledge, and most importantly he takes the time to discuss what's needed and not needed for the servicing of your automobile. He's an exceptional listener and ver most importantly he takes the time to discuss what's needed and not needed for the servicing of your automobile. He's an exceptional listener and very honest. I've known Mark for 6 years now, and I can assure you that when I buy a new Corvette it will be directly from him and not a salesperson. Lou Leuzzi M: (630) 258-2639 More