Bill Kay Chevrolet - Service Center

The service center could probably sell more cars than sales! I had sooooo Many issues with the sales department. I understand it is my fault because after my car accident left me disabled, my credit became disab I had sooooo Many issues with the sales department. I understand it is my fault because after my car accident left me disabled, my credit became disabled as well! So I walk in to buy a car with poor credit and low income. John Miniuc eventually got me approved although for not what I was originally promised. The only positive thing that is left about this dealership is these service guys. I spent most of my horrific day at the dealership yesterday in the service department. They let me vent and have always maintained a high level of professionalism and showed compassion for all I was dealing with. Sad that they're connected with this dealership as I was made to feel as though I should be GRATEFUL I got anything at all from them and made to feel so low. If you dont have decent to great credit and/or a nice down payment, expect to be bullied and basically told to take it or leave it. If you need any type of service though, these guys are super incredible! Thanks Kevin. Tim and the rest of you! You are awesome! -the girl who was brought to tears More

Excellent Service Since purchasing my auto in 2010 the service I have received is excellent. Mark Bowling is always very helpful and the repairs are always completed w Since purchasing my auto in 2010 the service I have received is excellent. Mark Bowling is always very helpful and the repairs are always completed when promised. I would definitely recommend Bill Kay Chevrolet for sales and service. More

Excellent Service Mark Bowling has gone out of his way offering the best service I have EVER received from an auto dealer! We all make our deals on the purchase of car Mark Bowling has gone out of his way offering the best service I have EVER received from an auto dealer! We all make our deals on the purchase of car but it's the service and follow up that counts! Mark @ Bill Kay is great. More

Avalanche Service The problem with my Avalanche was diagnosed quickly and accurately. The work was completed within the timeframe promised and under the estimated cost. The problem with my Avalanche was diagnosed quickly and accurately. The work was completed within the timeframe promised and under the estimated cost. The Avalanche was returned to me washed and cleaned. It has been 30 days since the repairs were completed and there has been no recurrence of the original problem. I would highly recommend Bill Kay Chevrolet and Mark Bowling. More

my Chevrolets - two show cars and a daily driver I have taken my Chevrolets to George Wronowski for the past 39 years. My show cars are 28 years old and 30 years old but I feel confident and safe in I have taken my Chevrolets to George Wronowski for the past 39 years. My show cars are 28 years old and 30 years old but I feel confident and safe in them because George has repaired or overseen the repairs and maintenance on them. George knows more about Corvettes than anyone on this planet. If he cannot fix it, tow it to the junkyard because it cannot be fixed! He has the knowhow to fix the older cars and the ability and desire to track down the necessary parts to fix the older Vettes. My daily driver was in the shop today. It is getting older, but with George and his mechanic's help, I plan on keeping it running for many more years. I had asked about putting on new shock absorbers but I was told that I really did not need them at this time. I find this honesty refreshing. Other shops may well have put them on even though they were not needed. My service writer today was Tim. He is new to the shop and was very pleasant to work with. I have owned nothing but Chevrolets my entire life. They are great cars and George keeps all of them running year after year. More

Outstanding Attention and Service Mark Bowling and the Service Staff at Bill Kay Chevrolet have been servicing my Suburban for nearly all of its almost 200,000 miles. Their knowledge, Mark Bowling and the Service Staff at Bill Kay Chevrolet have been servicing my Suburban for nearly all of its almost 200,000 miles. Their knowledge, skill and expertise are the principal reason the vehicle has reached that mileage level. In addition to the knowledge and professionalism Mark and his staff provide they have always interacted with me and my wife in a straight forward, no nonsense manner without the least bit of techno-babble. I know I can trust precisely what they say and I can rely exactly that what they say is correct and the work outlined is the work that will be done. Their attention to customer courtesy and customer service is without equal. Whether it’s a loaner car or Miguel giving me a ride home, everyone in the shop is committed to taking care of the customers. Given my very long association with Bill Kay Service I do not have much basis for cost comparisons. I can say however, that what I have been charged have always seemed fair and reasonable for the amount and quality level of work done. It’s a great service shop and great people. More

service on my chevy brought my car in for an oil change,they took my car in right away and I did not have to wait long.Mark was great as always. brought my car in for an oil change,they took my car in right away and I did not have to wait long.Mark was great as always. More

Best service Ever and Service Employee I always come when i need something done and Mark Bowling is the man I deal with every time..He is Super friendly and Helpful and explains everything I always come when i need something done and Mark Bowling is the man I deal with every time..He is Super friendly and Helpful and explains everything to me that needs to be done or recommends things as well. I think he has Great Customer service skills and is Really Excellent at his job. He goes above and beyond to take Great Care with me when I'm in and i have heard him do the same with other customers as well! I will only talk to him though the other Service Writers are Great Too but i have been dealing with Mark for a Couple years now and I Trust what he tells me and Hope that he continues to be there every time i bring my car in for Service! I Highly recommend the dealership and Mark and Thank-You for all the Terrific Treatment Me and My car get when iI come! Thanks to Mark Bowling for Everything!!! Sincerely a Very happy customer!! Michele McCrory More

The service I received at Bill Kay Chevrolet was excellent. Mark Bowling was attentive, efficient, competent, and friendly. While my car received a simple oil change and tire rotation, this was ac excellent. Mark Bowling was attentive, efficient, competent, and friendly. While my car received a simple oil change and tire rotation, this was accomplished in a timely and efficient manner. I was completely satisfied with the work that was accomplished and with the personalized attentiveness of Mark Bowling. More

Called to order some aftermarket parts Eric asked me for vin to verify correct part numbers he was thorough polite and courteous he went above and beyond you just dont find people like Eric anymore would de vin to verify correct part numbers he was thorough polite and courteous he went above and beyond you just dont find people like Eric anymore would definitely recommend this dealership and Eric!!!! More