Bill Kay Chevrolet - Service Center

Great Service Danny Contreras has always handled my vehicles in a most professional manner every time I come in for service regardless of the issue my vehicle(s) Danny Contreras has always handled my vehicles in a most professional manner every time I come in for service regardless of the issue my vehicle(s) More

Great Service The service was excellent and the staff was wonderful the service I got done was way cheaper than these other shops around here I totally will keep g The service was excellent and the staff was wonderful the service I got done was way cheaper than these other shops around here I totally will keep going to Bill Kay Chevrolet. More

Great Service!! The service was quick and they were polite. I will always bring my Chevy back there. I waited for my care and they were able to find the problem effic The service was quick and they were polite. I will always bring my Chevy back there. I waited for my care and they were able to find the problem efficiently More

Best Corvette Service in the Area Brought my 2016 Corvette Coupe that I purchased in April 2018 as a CPO from Bergstrom Chevrolet in Middleton WI into Bill Kay with a transmission shif Brought my 2016 Corvette Coupe that I purchased in April 2018 as a CPO from Bergstrom Chevrolet in Middleton WI into Bill Kay with a transmission shifting problem. This was my first visit to Bill Kay and the dealership was highly recommended by members of my car club as THE place to go for Corvette service. They were right! Chris Schaefer was my Service Advisor and John Knopf was my technician. Both did an OUTSTANDING job from the moment I arrived. I explained the problem to both Chris and John. Very nice to be able to talk directly to the technician. Chris called me every day with a status report. John determined that the transmission valve body needed to be replaced after searching for codes and bulletins. It took a couple more days to get the replacement part. When I picked up the vehicle, I was very pleased that the jerky, slow lower speed shift problem had been eliminated. Paddle shifting response was significantly improved as was the automatic shifts. John also completed the standard inspection and oil change / scheduled maintenance items. All of this was covered under the CPO warranty. I am completely satisfied with my first Bill Kay experience. Chris and John have earned my Corvette service business for life! More

Battery service I needed a new battery ASAP and Bill Kay Chevy got me right in and my battery was installed within an hour. Great service and reasonable price. I needed a new battery ASAP and Bill Kay Chevy got me right in and my battery was installed within an hour. Great service and reasonable price. More

Service Jamie Hasenflow in service did a really good job. She answered my questions and made sure that my service package was complete and inclusive of all t Jamie Hasenflow in service did a really good job. She answered my questions and made sure that my service package was complete and inclusive of all that was needed. She is very knowledgeable of the parts and service needed for my car. It was a pleasure having her as my customer service representative. More

Fixing a Lemon Had a 2016 Chevy Volt from another dealer that instantly started having problems. Easily came into Bill Kay and got a loaner vehicle for week of repai Had a 2016 Chevy Volt from another dealer that instantly started having problems. Easily came into Bill Kay and got a loaner vehicle for week of repairs. My life wasn't impacted at all and I've got a fixed car. More

Will never go back ZERO STARS if that was an option I was quoted work I did not need. Another dealership told me so and repaired the actual problem. The service advisor was discourteous and shouted at m I was quoted work I did not need. Another dealership told me so and repaired the actual problem. The service advisor was discourteous and shouted at me to leave the premises after declining to have the fraudulent repair done there. I also had to wait a half hour between the time my repair was complete and finally getting my bill, rather than finishing up my paperwork he took care of at least one other customer. More

A guest not a customer The staff treated me like I was visiting friends not like I was there to make a purchase. I was not pushed to make decisions The staff treated me like I was visiting friends not like I was there to make a purchase. I was not pushed to make decisions More

professional service Only place I take my Chevy truck. Always take the time to go over what work was done. Very professional , Been taking my truck there for years. Only place I take my Chevy truck. Always take the time to go over what work was done. Very professional , Been taking my truck there for years. More