Bill Kay Chevrolet - Service Center

Battery service I needed a new battery ASAP and Bill Kay Chevy got me right in and my battery was installed within an hour. Great service and reasonable price. I needed a new battery ASAP and Bill Kay Chevy got me right in and my battery was installed within an hour. Great service and reasonable price. More

Service Jamie Hasenflow in service did a really good job. She answered my questions and made sure that my service package was complete and inclusive of all t Jamie Hasenflow in service did a really good job. She answered my questions and made sure that my service package was complete and inclusive of all that was needed. She is very knowledgeable of the parts and service needed for my car. It was a pleasure having her as my customer service representative. More

Fixing a Lemon Had a 2016 Chevy Volt from another dealer that instantly started having problems. Easily came into Bill Kay and got a loaner vehicle for week of repai Had a 2016 Chevy Volt from another dealer that instantly started having problems. Easily came into Bill Kay and got a loaner vehicle for week of repairs. My life wasn't impacted at all and I've got a fixed car. More

Will never go back ZERO STARS if that was an option I was quoted work I did not need. Another dealership told me so and repaired the actual problem. The service advisor was discourteous and shouted at m I was quoted work I did not need. Another dealership told me so and repaired the actual problem. The service advisor was discourteous and shouted at me to leave the premises after declining to have the fraudulent repair done there. I also had to wait a half hour between the time my repair was complete and finally getting my bill, rather than finishing up my paperwork he took care of at least one other customer. More

A guest not a customer The staff treated me like I was visiting friends not like I was there to make a purchase. I was not pushed to make decisions The staff treated me like I was visiting friends not like I was there to make a purchase. I was not pushed to make decisions More

professional service Only place I take my Chevy truck. Always take the time to go over what work was done. Very professional , Been taking my truck there for years. Only place I take my Chevy truck. Always take the time to go over what work was done. Very professional , Been taking my truck there for years. More

Slow oil change An hour and a half is a long time for an oil change. I had a scheduled time slot so it is not like they needed to work me in. An hour and a half is a long time for an oil change. I had a scheduled time slot so it is not like they needed to work me in. More

oil / filter change Service advisor Lara Boudreaux gave me great customer service keeping me informed on the care of my car. Made sure the car was washed when they finish Service advisor Lara Boudreaux gave me great customer service keeping me informed on the care of my car. Made sure the car was washed when they finished servicing the car. More

20000 mile service Had oil / filter change and multi point inspection.Everything handled well--as expected. Car was ready as promised. It was washed and waiting for m Had oil / filter change and multi point inspection.Everything handled well--as expected. Car was ready as promised. It was washed and waiting for my pick up. More

Very satisfying experience! Service advisor Chris S. gave me great customer service keeping me informed on the care of my car. Thanks John K for diagnosing the problem. Service advisor Chris S. gave me great customer service keeping me informed on the care of my car. Thanks John K for diagnosing the problem. More