Bill Kay Chevrolet - Service Center

Oil & filter change Dan did a great job explaining things of what would be done. Work was completed in a reasonable amount of time and work was completed to my satisfact Dan did a great job explaining things of what would be done. Work was completed in a reasonable amount of time and work was completed to my satisfaction, appreciated the fact that my vehicle was washed after the work was completed. More

Maintain MY CARE I HAVE PURCHASED THE CAR FROM BILL KAY,AND I LIKE TO KEEP THEIR SERVICE ON THE CAR They ARE THE BEST IN THE BUSINESS I HAVE PURCHASED THE CAR FROM BILL KAY,AND I LIKE TO KEEP THEIR SERVICE ON THE CAR They ARE THE BEST IN THE BUSINESS More

Oil consumption test Brought my 2011 Equinox 2.4 in to have the oil changed and start the process of doing the consumption test due to I'm burning oil and adding up to 4 q Brought my 2011 Equinox 2.4 in to have the oil changed and start the process of doing the consumption test due to I'm burning oil and adding up to 4 quarts of oil between changes. Jamie the service writer was very helpful explaining the procedure, it made me comfortable having Bill Kay help me with this issue. More

Great service Everything was as quoted for timing. Staff was great. I’ve gone to other dealerships in the past but keep coming back to Bill Kay because of the great Everything was as quoted for timing. Staff was great. I’ve gone to other dealerships in the past but keep coming back to Bill Kay because of the great service. More

Oil Change Good But Car Detail Was Not Done I had an oil change and tire rotation done and this was fine. I also had a detail for the car scheduled, but the detail was never done. I went throu I had an oil change and tire rotation done and this was fine. I also had a detail for the car scheduled, but the detail was never done. I went through a lot of trouble to drop my wife's car off the night before, taking her to work, changing car seats around, picking her up from work and driving back to the dealership. I could have just driven the car in for the oil change and stayed there until it was done. No one ever called me to let me know the detail was not being done. I could not leave the car for another day as my second car was being worked on at a different place the next morning and I needed to Chevy to go to an appointment the next day. Mechanic work was good, so I can recommend that for service,but I can not recommend getting your car detailed at this location. I was also given the status report and inspection form for someone else and a different vehicle, not the one for my vehicle. More

Carefree and simple I love Bill Kay's service department. Always done right with no surprises. I have purchased 2 vehicles from them and have all my service work done the I love Bill Kay's service department. Always done right with no surprises. I have purchased 2 vehicles from them and have all my service work done there. More

Great Service Danny Contreras has always handled my vehicles in a most professional manner every time I come in for service regardless of the issue my vehicle(s) Danny Contreras has always handled my vehicles in a most professional manner every time I come in for service regardless of the issue my vehicle(s) More

Great Service The service was excellent and the staff was wonderful the service I got done was way cheaper than these other shops around here I totally will keep g The service was excellent and the staff was wonderful the service I got done was way cheaper than these other shops around here I totally will keep going to Bill Kay Chevrolet. More

Great Service!! The service was quick and they were polite. I will always bring my Chevy back there. I waited for my care and they were able to find the problem effic The service was quick and they were polite. I will always bring my Chevy back there. I waited for my care and they were able to find the problem efficiently More

Best Corvette Service in the Area Brought my 2016 Corvette Coupe that I purchased in April 2018 as a CPO from Bergstrom Chevrolet in Middleton WI into Bill Kay with a transmission shif Brought my 2016 Corvette Coupe that I purchased in April 2018 as a CPO from Bergstrom Chevrolet in Middleton WI into Bill Kay with a transmission shifting problem. This was my first visit to Bill Kay and the dealership was highly recommended by members of my car club as THE place to go for Corvette service. They were right! Chris Schaefer was my Service Advisor and John Knopf was my technician. Both did an OUTSTANDING job from the moment I arrived. I explained the problem to both Chris and John. Very nice to be able to talk directly to the technician. Chris called me every day with a status report. John determined that the transmission valve body needed to be replaced after searching for codes and bulletins. It took a couple more days to get the replacement part. When I picked up the vehicle, I was very pleased that the jerky, slow lower speed shift problem had been eliminated. Paddle shifting response was significantly improved as was the automatic shifts. John also completed the standard inspection and oil change / scheduled maintenance items. All of this was covered under the CPO warranty. I am completely satisfied with my first Bill Kay experience. Chris and John have earned my Corvette service business for life! More