Bill Kay Chevrolet - Service Center

Excellent for an Oil Change. I ask Chris Schaefer to have the Tire Sensors reset because the mechanic forgot to do it last time I was there for a Tire Rotation. TPM was reset. I ask Chris Schaefer to have the Tire Sensors reset because the mechanic forgot to do it last time I was there for a Tire Rotation. TPM was reset. More

Great customer service The service at this location is all about customer service and satisfaction we couldn’t have asked for a better experience. I have and will continue t The service at this location is all about customer service and satisfaction we couldn’t have asked for a better experience. I have and will continue to recommend getting your vehicle serviced at Bill Kay. Tom Booe and his whole team treat you like your part of the family. More

Back again for more warranty work Laura was more than helpful with getting me transportation arrangements. Jamie was excellent with giving me updates about my vehicle while it was gett Laura was more than helpful with getting me transportation arrangements. Jamie was excellent with giving me updates about my vehicle while it was getting repaired. More

Recent Service The car was brought in for a diagnostic check of active "check engine" light. Mark recommended a low cost repair/maintenance solution so it will not The car was brought in for a diagnostic check of active "check engine" light. Mark recommended a low cost repair/maintenance solution so it will not happen again. More

Warranty repairs I had some warranty work done a couple of weeks ago. It's never a good time to take my vehicles out of service so usually Saturday is our only option. I had some warranty work done a couple of weeks ago. It's never a good time to take my vehicles out of service so usually Saturday is our only option. They were able to fit me in on the next Saturday. I was about to get an Uber home but they offered me a 2018 Silverado loaner. YES PLEASE! Great staff, and quality work. I will be returning. More

No problems Easy and out of there this time . Jaime was nice in the service department and made sure I was able to get to my other appointment that day timely. Easy and out of there this time . Jaime was nice in the service department and made sure I was able to get to my other appointment that day timely. More

No call Had to come back twice to get it done. Even took an hour to tell me the first time they didn’t have the part. When I asked why I was not called(specif Had to come back twice to get it done. Even took an hour to tell me the first time they didn’t have the part. When I asked why I was not called(specifically asked for call on my cell). I was told “human error lol.” Oh well, it’s done now. More

Fast Repair Jaime was great. She got the car entered quickly, followed up with an understandable explanation, and called when it was ready - the same day, as pro Jaime was great. She got the car entered quickly, followed up with an understandable explanation, and called when it was ready - the same day, as promised. More

Fuel pump recall Scheduled an appointment easily for a convenient time in my week. Service was fast and staff was courteous and personable. Definitely a better experie Scheduled an appointment easily for a convenient time in my week. Service was fast and staff was courteous and personable. Definitely a better experience than my other dealership escapades. Thank you More

Bad service Not happy with service at all car was bought back to service because the clock stopped working when I got my car back from service the first Time. All Not happy with service at all car was bought back to service because the clock stopped working when I got my car back from service the first Time. All I was told was you need another radio. This dealership has cost me to spend money for things I feel should not have happened More