Bill Kay Chevrolet - Service Center

Excellent, fast service From start to finish, this appointment went well. I was kept apprised of wait times and options for other services as issues were discovered. No press From start to finish, this appointment went well. I was kept apprised of wait times and options for other services as issues were discovered. No pressure, though. More

Phone connection with my equinox Can’t really review - problem not solved - I was told it’s updates with GM Internet and can,t fix a 2013 equinox and iPhone - Can’t really review - problem not solved - I was told it’s updates with GM Internet and can,t fix a 2013 equinox and iPhone - More

warranty work A few months ago I brought my 2017 malibu in for warranty work. When the work was done I was told I needed an immediate wheel alignment. I declined. I A few months ago I brought my 2017 malibu in for warranty work. When the work was done I was told I needed an immediate wheel alignment. I declined. I recently brought the car in for more warranty work. When the work was done I was told the car passed all service checks. These new cars are amazing, They can realign the wheels by themselves, More

Service All work was done correctly and in a timely fashion. All questions were answered in a way I was able to understand. Would recommend this service depar All work was done correctly and in a timely fashion. All questions were answered in a way I was able to understand. Would recommend this service department. More

Excellent service Excellent and immediate service. Tom went above and beyond to ensure my satisfaction. I appreciate all he did and I had a wonderful experience in the Excellent and immediate service. Tom went above and beyond to ensure my satisfaction. I appreciate all he did and I had a wonderful experience in the service department for my new Traverse. More

Service The service was super slow. The part I need for the car was not in stock. It will take 2-4 hours for the new strut the were complaining about giving m The service was super slow. The part I need for the car was not in stock. It will take 2-4 hours for the new strut the were complaining about giving me a ride home and the back again. Good thing I live within their driving range. Also didn't have the part in stock. The service isn't what it used to be. More

I wanedy right back quarter male repainted I ought in on M So i brought on Monday for genrald maintance when should been told that he come in on Yuesday's and tying up the car for 2 days instead of only one. O So i brought on Monday for genrald maintance when should been told that he come in on Yuesday's and tying up the car for 2 days instead of only one. Other wise it when smoothly even with rides home to my home. More

Excellent Service at Bill Kay Chevy I recently got an oil change service from Bill Kay Chevy. When I got there around 2:30 on last Wednesday, I would have stopped by the dealership and m I recently got an oil change service from Bill Kay Chevy. When I got there around 2:30 on last Wednesday, I would have stopped by the dealership and made an appointment for other day. However, I did not step out of my car. At that time, a front information desk person buzzed me in the garage and told me I could have a walk-in service because the time was not overbooked. I was so surprised and waited until it was done plus an additional rear wiper repair service which took exactly 1 hour. More

service on Tire pressure sensors TPS was reporting pressure for wrong wheel. Tech found that TPS needed to be 'reset' after tire rotation. During diagnosis of issue, tech went 'above TPS was reporting pressure for wrong wheel. Tech found that TPS needed to be 'reset' after tire rotation. During diagnosis of issue, tech went 'above and beyond' to look at why 'any' wheel would have low pressure. Found faulty valve stem. Replaced with our 'ok' in short amount of time. More

Excellent service Always get great service at a fair price. Service team treats me great and the car always comes back washed. My next visit will be at Bill Kay. Thank Always get great service at a fair price. Service team treats me great and the car always comes back washed. My next visit will be at Bill Kay. Thank you Tom Booe. More