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Bill Kay Chevrolet - Service Center
Lisle, IL
457 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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457 Reviews of Bill Kay Chevrolet - Service Center
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May 22, 2019
Very good Went in for service , service light was coming on. They said it was flex fuel sensor. A couple of days the light came back on. I called them. They wer Went in for service , service light was coming on. They said it was flex fuel sensor. A couple of days the light came back on. I called them. They were very nice very apologetic fir not having it be plugged all the way in. I was worried they would tell me it was something else . That was not the case. Will always take my care to bill Kay. More
by jdelvalle
Verified CustomerEmployees Worked With
Chris
May 19, 2019
GREAT DEAL AND AMAZING SERVICE I purchased a car and Alex Surin was great to work with. He took his time and explained things to me. I was not rushed and that's a huge deal. I love I purchased a car and Alex Surin was great to work with. He took his time and explained things to me. I was not rushed and that's a huge deal. I love my New car. I will definitely recommend others to buy a car from this location! More
by Abbystore2
Employees Worked With
Alex Surin
May 17, 2019
Fantastic Experience!! This was my first visit and I will definitely be back! From the moment I called to inquire about making an appointment, I was greeted with professiona This was my first visit and I will definitely be back! From the moment I called to inquire about making an appointment, I was greeted with professional and friendly service! Jaimie was fantastic, explained things thoroughly, kept in contact while repairs were done, and work performed was top notch. Nice work, much appreciated!! More
by Mark J Coleman
Employees Worked With
Jaimie in service
May 17, 2019
Oil change and rattle location Both Jamie and Chris went beyond the normal services provided by most dealers. They far exceeded my expectations. Both do an outstanding job and shou Both Jamie and Chris went beyond the normal services provided by most dealers. They far exceeded my expectations. Both do an outstanding job and should be recognized for their commitment to ensure a great customer experience. More
by TOMNAUDI
Employees Worked With
Chris and Jamie in service.
May 17, 2019
Experience was excellent! The staff in service at Bill Kay Chevy were outstanding, they took the time to explain my repair in detail and the service manager Tom went above and The staff in service at Bill Kay Chevy were outstanding, they took the time to explain my repair in detail and the service manager Tom went above and beyond to help me fix my issue. Highly recommended the guys over at Bill Kay Chevy got all of your service needs. More
by EASTERNRIDER9
Employees Worked With
Jamie Hesenflow, Tom Booe
May 15, 2019
Awesome Service Came in for an oil change. So organized. Such a pleasant experience!! Highly recommend this Service Center! Efficient and friendly and such a pleasu Came in for an oil change. So organized. Such a pleasant experience!! Highly recommend this Service Center! Efficient and friendly and such a pleasure to deal with. More
by tjohn63
Employees Worked With
Lara Boudreaux
May 10, 2019
Will NEVER be back My 2011 Chevy Cruze was in excellent condition before I took it in to bill kay Chevy for an oil change. Two days after the oil change, my car smelled My 2011 Chevy Cruze was in excellent condition before I took it in to bill kay Chevy for an oil change. Two days after the oil change, my car smelled like it was on fire. I took it to Oil Depot in Lisle, and I was told that there was absolutely no oil in my car. It was bone dry and the check engine light was on. I took the car back to bill jay to have the work done, and they charged me $450 out of pocket, even though the repairs should have been covered by my warranty. After that, the check engine light came on again within a few days, took it back to bill Kay again and they charged me $750 out of pocket. The check engine light went on AGAIN, and I was told it might just be a computer glitch in my car. Well, I just had my emissions test, and I failed 7 codes. Not sure what it’s going to cost me just yet, but I know I can’t afford it. Did I mention bill Kay is supposedly a friend of my father’s? If that’s how bill Kay treats his friends, how do you think bill Kay will treat you? They even have the nerve to incessantly call me asking if I’d like to sell my car to them so they can turn around and flip it for more. Thanks bill Kay, but no thanks. I’d go just about anywhere before I let you take more of my money ? More
by Kbenjamin
Employees Worked With
Someone named Danny
May 05, 2019
Volt recall The took me in relatively quick and although I had to leave the car, they supplied transportation to/from. The service tech was very helpful. The o The took me in relatively quick and although I had to leave the car, they supplied transportation to/from. The service tech was very helpful. The only negative is they usually wash the car at each service, but they did not this time. More
by COMEARA66
Employees Worked With
Chris in service. Miguel in service
May 03, 2019
Excellent service!! 🌟🌟🌟🌟🌟 Jaime was very helpful and detailed from start to finish of my vehicles service! Had piece of mind knowing my vehicle was in good hands. Jaime was very helpful and detailed from start to finish of my vehicles service! Had piece of mind knowing my vehicle was in good hands. More
by Jesus
Employees Worked With
Jaime Hesenflow
April 29, 2019
Engine emergency!! The service was on my son's 2010 Chevy Equinox!! Several engine lights came on on Friday, April 26. I was out of town attending a wedding!! He took The service was on my son's 2010 Chevy Equinox!! Several engine lights came on on Friday, April 26. I was out of town attending a wedding!! He took it to Bill Kay Chevrolet on Saturday, April 27 at 8:45 AM. They did major service and had it finished at 4:30 PM the same day!! I am very grateful to the service department!! Thank you!! Sincerely, Dan Hogan More
by tyler.hogan1717
Employees Worked With
Jaime Hesenflow (communicated by phone) She is "AWESOME!!" Give her a raise!!
