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Bill Kay Chevrolet - Service Center

Lisle, IL

4.5
451 Reviews

451 Reviews of Bill Kay Chevrolet - Service Center

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October 04, 2024

I bought a car here so I used them for service. Big mistake. Sloppy paper work. Failure to confirm if repairs were performed actually worked. Horrible communication, follow up and follow throug More

by mj
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Nicklaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Blake
October 03, 2024

Service is good, but a one vehicle issue has not yet been resolved and currently dealing with inferior GM parts. More

by dalinsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow
October 02, 2024

overall just great service early appointments car came back clean service was completed quick and early More

by amusss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

We live in Indiana and found a car online at this dealership. We did most of it over the phone. We drove 5 hours to sign papers and they made buying a car super easy. Thanks Pola More

by Prottet
Recommend Dealer
Yes
Employees Worked With
Pola Guirguis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The
September 28, 2024

Their service is always great. From the service desk staff to the mechanics are very attentive and explain all issues. More

by m_norwood67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Nicklaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Blake was awesome. Went above and beyond. The sales department is horrible but Blake is awesome More

by Russ Manske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pola Guirguis
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

They helped very much compared to the other dealership GMC in Downers Grove. They picked up and fixed my car after it being a GMC for over five weeks. I got completed as quick as they possibly could and w More

by Daviskmmtl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bihun
September 12, 2024

Another great experience with the team at in the service dept of Bill Kay. Would totally recommend them if you need service on your vehicle. More

by g8tr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake and team
September 11, 2024

We're ready for my appointment on time. Answered questions I asked and helped pair phone and Google maps with car and phone More

by s.wozny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Lewin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Had great experience for service on my car. They follow up when the car is ready. More

by madhu_trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie