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Bill Kay Chevrolet - Service Center

Lisle, IL

4.5
459 Reviews

459 Reviews of Bill Kay Chevrolet - Service Center

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October 23, 2024

Bill Kay is always friendly, helpful and reliable. All my questions are answered and my requests are completed as I asked. I will be back. More

by MMBORGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose S
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

My service advisor Marc was very thorough explaining what needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. More

by lugowskirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Handmaker, 5 star
October 15, 2024

I wanted to thank Blake the service manager for getting my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. More

by dbrownsr6124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Lewin
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Marc was great. Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his More

by ageorgiou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Handmaker
October 10, 2024

Always a good experience at Bill Kay. Marc was very helpful in getting my replacement mirror installed. He was always patient and informative, keeping me advised of progress with parts More

by kathyfking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc H
October 10, 2024

Fast friendly service,very knowledgeable staff,every detail explained thoughly,great car ride to and from the dealership More

by Rds
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
October 08, 2024

Great service department. Everyone at dealership is friendly and courteous. It is also clean. Many cars in the lot More

by OHALLORANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pola Guirguis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Jamie has always been really kind and honest every time I have brought my car in! Super personable and zero pressure which can be hard to find when taking a car in for maintenance. More

by Kket2602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow
October 04, 2024

I bought a car here so I used them for service. Big mistake. Sloppy paper work. Failure to confirm if repairs were performed actually worked. Horrible communication, follow up and follow throug More

by mj
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Nicklaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Blake
October 03, 2024

Service is good, but a one vehicle issue has not yet been resolved and currently dealing with inferior GM parts. More

by dalinsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow