Bill Kay Chevrolet - Service Center
Lisle, IL
459 Reviews of Bill Kay Chevrolet - Service Center
My service advisor Marc was very thorough explaining what needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. needed to be done and the costs involved. Ordered the needed parts quickly and I am very satisfied with the work performed. More
I wanted to thank Blake the service manager for getting my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. my car back to me in a timing manner. He knew I needed it for the weekend and went out of his way to accommodate me. Everything went very well. More
Marc was great. Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his Took a lot of time and made many back and forth phone calls to try and get my issue resolved with my aftermarket warranty company. Unfortunately, his hard work was not enough and we wound up only doing a partial repair for now. More
Always a good experience at Bill Kay. Marc was very helpful in getting my replacement mirror installed. He was always patient and informative, keeping me advised of progress with parts Marc was very helpful in getting my replacement mirror installed. He was always patient and informative, keeping me advised of progress with parts orders and the third party painting. More
Great service department. Everyone at dealership is friendly and courteous. It is also clean. Many cars in the lot Everyone at dealership is friendly and courteous. It is also clean. Many cars in the lot More
Jamie has always been really kind and honest every time I have brought my car in! Super personable and zero pressure which can be hard to find when taking a car in for maintenance. have brought my car in! Super personable and zero pressure which can be hard to find when taking a car in for maintenance. More
I bought a car here so I used them for service. Big mistake. Sloppy paper work. Failure to confirm if repairs were performed actually worked. Horrible communication, follow up and follow throug Big mistake. Sloppy paper work. Failure to confirm if repairs were performed actually worked. Horrible communication, follow up and follow through. Extreme unprofessionalism from Tom and Blake. Bill Kay should do better in service if they want follow up business sales and service. More