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Bill Kay Chevrolet - Service Center

Lisle, IL

4.5
457 Reviews

457 Reviews of Bill Kay Chevrolet - Service Center

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August 19, 2019

Professional, thorough, friendly, honest service. I don't worry about getting the correct and quality parts and fluids and the service department is always prompt and courteous the past 4 years. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake bihun, Pedro Perez, Dan Contreras, Matthew Cannedy, Brandon Christmas, , Mike D
August 16, 2019

Fantastic Service The Service Director Tom Booe is fantastic. Very courteous and professional. He is honest and reliable. So are his Service people. They care about More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Tom Booe
August 13, 2019

Great Experience Mark, Kevin and Tom got the repairs done in a timely manner at a great price. I drove a long way because of the service department. More

by vp5176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (tech), Mark (advisor), Tom Booe
August 12, 2019

A good team for Corvette owners Always excellent work from the team. The experts in Corvettes from all years. Thanks for helping me keep a 10 year old Vette in mint condition. More

by Matt S In Chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Petersen, Lara Boudreaux, Mike D
August 10, 2019

Great service Hair took care of concerns in a timely and professional fashion. I will definitely return. A great experience all round. I would recommend them to oth More

by victrohking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow.
August 08, 2019

Great Service The workers in the service department are grear with letting you know the time frame and answering any questions you have. Plus the call back when rea More

by robitl16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc and Jamie , Lara Boudreaux
August 06, 2019

Wonderful Jaime is top notch! So is the rest of the crew, great team! I have recommended this dealer for service and vehicle purchases, everyone agrees! More

by flowjaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Lara Boudreaux, Tom Booe
August 02, 2019

Bill Kay I have always had a good experience at Bill Kay, service dept is always ready to help, very accommodating as I will normally show up unannounced and More

by Ron C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime in Service, Tom Booe
July 30, 2019

Awful Went in for oil change and tire rotation They couldn’t get tires off-finally did Ended up with $2200 bill because something else was broke—coinci More

by JIMKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 31, 2019 -

Bill Kay Chevrolet responded

Mr Koenig, I apologize for the transfer case failure after the oil change was performed on your vehicle. The failure was not a result of performing the oil change but a internal bearing in the transfer case failure. As discussed with your wife the transfer case is apart and you our more than welcome to see the internal failure. Anytime a failure of this nature occurs it is costly. The important thing is that it happened when we pulled up the vehicle. It could have been much worse had the transfer case locked up while driving. In addition the dealership discounted the repairs and final cost was under 1900.00. If you are interested in seeing the transfer case just let me know and I can have the Master Technician who worked on it go over the failure and damaged internal parts with you.

July 29, 2019

Not jappy The service department was great to talk to and get my vehicle done fast. I am upset about only having 18,000 miles on the vehicle and there was not a More

by MSCUB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Lara Boudreaux
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