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Bill Kay Chevrolet - Service Center

Lisle, IL

4.5
443 Reviews

443 Reviews of Bill Kay Chevrolet - Service Center

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August 10, 2019

Great service Hair took care of concerns in a timely and professional fashion. I will definitely return. A great experience all round. I would recommend them to oth More

by victrohking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow.
August 08, 2019

Great Service The workers in the service department are grear with letting you know the time frame and answering any questions you have. Plus the call back when rea More

by robitl16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc and Jamie , Lara Boudreaux
August 06, 2019

Wonderful Jaime is top notch! So is the rest of the crew, great team! I have recommended this dealer for service and vehicle purchases, everyone agrees! More

by flowjaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Lara Boudreaux, Tom Booe
August 02, 2019

Bill Kay I have always had a good experience at Bill Kay, service dept is always ready to help, very accommodating as I will normally show up unannounced and More

by Ron C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime in Service, Tom Booe
July 30, 2019

Awful Went in for oil change and tire rotation They couldn’t get tires off-finally did Ended up with $2200 bill because something else was broke—coinci More

by JIMKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 31, 2019 -

Bill Kay Chevrolet responded

Mr Koenig, I apologize for the transfer case failure after the oil change was performed on your vehicle. The failure was not a result of performing the oil change but a internal bearing in the transfer case failure. As discussed with your wife the transfer case is apart and you our more than welcome to see the internal failure. Anytime a failure of this nature occurs it is costly. The important thing is that it happened when we pulled up the vehicle. It could have been much worse had the transfer case locked up while driving. In addition the dealership discounted the repairs and final cost was under 1900.00. If you are interested in seeing the transfer case just let me know and I can have the Master Technician who worked on it go over the failure and damaged internal parts with you.

July 29, 2019

Not jappy The service department was great to talk to and get my vehicle done fast. I am upset about only having 18,000 miles on the vehicle and there was not a More

by MSCUB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Lara Boudreaux
July 29, 2019

Handled perfectly From the starting point of crash landing my car into their service bay til the time of pickup was handled beautifully. Laura was able to get everythi More

by sdsimpss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lara Boudreaux
July 23, 2019

25k mile checkup I love the reminder options - text and email. As soon as I got there, my car was taken in. When a potential problem with the battery was found, they n More

by KGINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Hesenflow
July 23, 2019

Great job by Mark and Jamie. Friendly service, done well and done on time. No complaints at all. Would certainly consider buying and servicing from Bill Kay again. Thanks for aski More

by cosmo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Jamie
July 19, 2019

Routine service The quality of the service department work has been good but a bit on the pricey side. The service staff are friendly, however, the last service exper More

by HP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lara Boudreaux
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