Bill Kay Chevrolet - Service Center
Lisle, IL
443 Reviews of Bill Kay Chevrolet - Service Center
Great service Hair took care of concerns in a timely and professional fashion. I will definitely return. A great experience all round. I would recommend them to oth Hair took care of concerns in a timely and professional fashion. I will definitely return. A great experience all round. I would recommend them to others More
Great Service The workers in the service department are grear with letting you know the time frame and answering any questions you have. Plus the call back when rea The workers in the service department are grear with letting you know the time frame and answering any questions you have. Plus the call back when ready is always on time .We will continue to do business with ten. More
Wonderful Jaime is top notch! So is the rest of the crew, great team! I have recommended this dealer for service and vehicle purchases, everyone agrees! Jaime is top notch! So is the rest of the crew, great team! I have recommended this dealer for service and vehicle purchases, everyone agrees! More
Bill Kay I have always had a good experience at Bill Kay, service dept is always ready to help, very accommodating as I will normally show up unannounced and I have always had a good experience at Bill Kay, service dept is always ready to help, very accommodating as I will normally show up unannounced and they always do everything they can to get me in and out as soon as they can. Tom and Jaime are a great team. More
Awful Went in for oil change and tire rotation They couldn’t get tires off-finally did Ended up with $2200 bill because something else was broke—coinci Went in for oil change and tire rotation They couldn’t get tires off-finally did Ended up with $2200 bill because something else was broke—coincidence? Car ran fine when I brought it in. More
Not jappy The service department was great to talk to and get my vehicle done fast. I am upset about only having 18,000 miles on the vehicle and there was not a The service department was great to talk to and get my vehicle done fast. I am upset about only having 18,000 miles on the vehicle and there was not a manufacture warranty. Spark plug wires don't need changing till 60,000. And your going to tell me its maintenance. And it's my problem. Definitely last time I buy a Chevrolet. I own a lexus also and this would of never happened. More
Handled perfectly From the starting point of crash landing my car into their service bay til the time of pickup was handled beautifully. Laura was able to get everythi From the starting point of crash landing my car into their service bay til the time of pickup was handled beautifully. Laura was able to get everything in motion quickly and answered all questions I had at the given time and even got me a rental the following day. I got lucky and all was covered under warranty, which Laura did keep me fully up to date on status during its repair. Long story short this lady should be in management if not already. Car works great again, possibly better than it ever did and I have no doubts that the incident will repeat itself. More
25k mile checkup I love the reminder options - text and email. As soon as I got there, my car was taken in. When a potential problem with the battery was found, they n I love the reminder options - text and email. As soon as I got there, my car was taken in. When a potential problem with the battery was found, they notified me and were able to install a new top-of-the-line battery in addition to completing the 25,000-mile checkup. More
Great job by Mark and Jamie. Friendly service, done well and done on time. No complaints at all. Would certainly consider buying and servicing from Bill Kay again. Thanks for aski Friendly service, done well and done on time. No complaints at all. Would certainly consider buying and servicing from Bill Kay again. Thanks for asking. More
Routine service The quality of the service department work has been good but a bit on the pricey side. The service staff are friendly, however, the last service exper The quality of the service department work has been good but a bit on the pricey side. The service staff are friendly, however, the last service experience was slow despite having an appointment for an oil change. More